Management Reporting with Microsoft – Run your business by the numbers

Most companies analyze a dismal 12% of their data, and when they want to get more information it’s a long and grueling process. What if we told you that you could access, analyze, and generate insights from ALL of your data by simply asking your software questions? And I when I say ‘ask’, I mean…


Management Reporting for Canadian Manufacturers in 2017

In Microsoft Dynamics NAV & CRM 2017 there are 47 modules, 12,500+ programs, and 545 standard reports that cover every conceivable topic for the 170,000+ NAV customer around the world. How do I know this? I spent an entire weekend with 3 team members and looked at every report in the system.  A…


Microsoft CRM 2018 update coming soon!

Good news everyone! Microsoft CRM 2018 on its way, technically it's called Dynamics 365 V9 but we won't bother you with semantics. New Microsoft CRM 2018 features to power productivity In total there's over 20 new features that will drastically improve your sales, service, and overall productivity.…


Vox ISM Fall Staff Meeting

Above: Top NAV consultant Shubhang Vayeda presenting the new skills training program for NAV 2017, and NAV 2018. Today the Vox ISM team met at the Granite Club to review the year-to-date and plan for the fall and beginning of 2018. Making improvements to better serve our customers Firstly we…


Creating a List Using Advance Find in Dynamics 365/CRM

Often times you will have a need to create an advance find query so that you can narrow down leads, accounts or contacts in Dynamics 365/CRM based on determined criteria.  Perhaps you may want to create a calling list to Finance Managers in a specific zip/postal code. Once you create this query,…


Database Maintenance - Hire a Student

In 2008, our first student came to us from Seneca College in the Marketing Administration Co-op Program. Most of our students are related to our staff and some students use their earnings to pay for their schooling. Upon graduation, the skills that these students learn at Vox ISM, look impressive…


Where Have all the Women Gone

The technology industry is predominantly male centric and can be incredibly toxic to women, but it hasn’t always been this way. In fact, the first computer programmers were women and computer science used to be thought of as “women’s work”, even as late as the 1960s. Technology has revolutionized…


Microsoft Overtakes Salesforce.com - The Forrester Wave

This article was written by Wynand Roos, Co-Founder of The CRM Team, Fourways, Gauteng, South Africa. [1] Microsoft Overtakes Salesforce.com – Forrester They’ve led for decades. But things are now fading for Salesforce.com. Global agency Forrester recently put Microsoft ahead in Salesforce.com’s…


Labour Time Reporting: Real-time data with Vox ISM

Pictured above: the LTR on the left, replacing the old punch card system on the right. The Vox ISM Labour Time Reporting (LTR) is a module designed specifically for the NAV platform. It is a browser based application that tracks hours for payroll (HR), jobs, and production orders. How does it…


Vox ISM Job Openings

Vox ISM is hiring for 4 positions Are you motivated to build your career in the professional services industry? Are you experienced with Microsoft Office and Microsoft's business solutions? Have you had exposure to Manufacturing, or ERP/CRM? Is your experience backed by an education in engineering,…