2021 release wave 1 plan for Dynamics 365 and Power Platform

Microsoft's 2021 Release Wave 1 Plan for Dynamics 365 and Power Platform

Microsoft 2021 Release Wave 1 Plan Overview

The 2021 release wave 1 plan for Dynamics 365 brings innovations that provide you with significant capabilities to transform your business. The 2021 Release Wave 1 contains hundreds of new features across Dynamics 365 applications, including Sales, Customer Service, Marketing, Field Service, Finance, Supply Chain Management, and Business Central.

The 2021 release wave 1 describes all new features releasing from April 2021 through September 2021.

2021 release wave 1 plan for Dynamics 365 and Power Platform

Dynamics 365 Sales

Dynamics 365 Sales focuses on adding productivity enhancements for sellers and providing more access to data-driven insights to help with decision-making. Look for updates to automation and sequencing, conversation intelligence, and many exciting updates to the mobile app, enhancing the mobile experience for sellers on the go.

Dynamics 365 Service

  • Dynamics 365 Customer Service transforms the contact center by providing intelligent omnichannel routing across channels. The all-in-one contact center will ship with a logistic and integrated first-party voice and chat solution to enable customers to be up and running quickly.
  • Dynamics 365 Field Service introduces a comprehensive experience for customers that will allow them to self-schedule service and rate technicians to ensure maximum satisfaction. Other investments in 2021 release wave 1 include a streamlined onboarding experience, comprehensive customer engagement capabilities, and broader resourcing options.

Dynamics 365 Business Central

Dynamics 365 Business Central delivers a set of new features designed to simplify and improve the way our partners administer tenants and how administrators manage licensing and permissions. Application enhancements expand the integration with Microsoft Teams, add country and regional expansions, and include moves to Visual Studio Code to provide modern development tools, further enhancing developers’ productivity.

Microsoft Power Platform

Microsoft Power Platform enables users and organizations to analyze, act, and automate the data to transform their businesses digitally. Microsoft Power Platform today comprises four products: Power BI, TEAMS, Artificial Intelligence (AI), and security updates.

Discover what this release means for you and your business and how it will help you.

Dynamics 365 Spring Conference (2021 Release Wave 1 plan)

Join us for Dynamics 365 Spring Conference on April 29 from 1:30 PM – 3:00 PM (ET) to learn how the latest innovations across Dynamics 365 and Microsoft Power Platform can transform data from every source to improve decision making.

In this webinar, we’ll cover:

  • Overview of Microsoft;’s 2021 Release Wave 1 plan – What’s new for Canadian Businesses
  • Top 5 VOX ISM’s favourites by module (ERP, CRM, Power BI)
  • How do you get a copy to work within your sandbox environment?

Microsoft Dynamics 365 Spring Conference - New Product Releases for Canadian Businesses - April 29

Microsoft Teams Webinar 1000 Attendee Webinar

What's New in Microsoft Teams | Webinars

2020 was the year work, and learning moved to the cloud. And it’s clear that flexible work is here to stay: According to research conducted for Microsoft’s Work Trend Index, over 80 percent of managers say they expect more flexible work from home policies post-pandemic, and more than 70 percent of employees say they expect to take advantage of them. So we can anticipate some pretty significant changes in the weeks and months to come.

To thrive in this new hybrid world, Canadian businesses need fluid, dynamic, and cloud-powered solutions.

In this blog, we will cover new features coming to Microsoft Teams Webinars

Attendee registration and email confirmations

Soon, setting up and running webinars will be just as easy as meetings in Teams. Easily add a custom attendee registration page to your meeting or webinar to manage attendance before and after any engagement. Following registration, attendees automatically receive an email confirmation for a simple join experience.

Attendee Registration & Email Confirmations

1,000-person interactive webinars with moderation control

Beginning this month, Microsoft Teams supports interactive meetings and webinars for up to 1,000 attendees, including rich presentation options, live reactions, and moderation controls to disable chat, audio, and video for the attendees of the event.

Microsoft Teams Webinar 1000 Attendee Webinar

20,000-person view-only broadcasts

Once your webinar grows to over 1,000 attendees, Teams will seamlessly scale to accommodate a 10,000-person view-only broadcast experience, including host moderation control that automatically disables attendees’ audio and video to prevent accidental presentation interruptions. And during this time of increased remote work, take advantage of even larger 20,000-person broadcasts through the end of this year. This feature is available this month.

Attendee reporting

Following your webinar, you can use reporting to understand attendee participation, such as who attended and how long they participated. Download an attendee report to review or use data to produce your own custom reports. Attending reporting will available to download this month, and additional reporting capabilities within Teams will be available next quarter.

Attendee Reporting

Teams and Microsoft Dynamics 365 event experience

Today, Dynamics 365 Marketing customers can deliver integrated marketing campaigns using the robust event capabilities in Teams and the attendee management experiences from Dynamics 365 Marketing. And coming soon, following a Teams webinar, customers can connect to Dynamics 365 Marketing to deliver a range of marketing activities, from basic follow-up communications to more sophisticated relationship marketing campaigns. And if you use another marketing platform, Teams makes it easy to bring your event contacts with you. Learn More about generally available features.

Teams and Microsoft Dynamics 365 event experience

Microsoft Teams Training Bootcamp

Join our Microsoft Teams Training Bootcamp on March 30 from 1:30 PM – 3:00 PM (ET) for a unique experience designed to help Canadian organizations connect in a new way and thrive in the face of change

Microsoft Teams: Training Bootcamp - March 30 - Webinar

Material Requirements Planning in Business Central

Every business wants to achieve goals with minimum effort. To achieve maximum efficiency, manufacturers and distributors need the right ERP tools to monitor and manage the shop floor to enhance & optimize business processes. Advanced Manufacturing uses new technologies to improve production efficiency to keep up the competitive market. We have many technologies in the market, such as cloud ERP that offer scalability, flexibility, and low capital requirements to access innovation. This reduces business costs to increase profits with timely delivery of quality products.

What is needed in an advanced manufacturing ERP system??

● Material Requirements Planning (MRP)

● Subcontractor management 

● Advanced Planning & Scheduling (APS)

● Production Management

● Automated data collection

● Capacity Requirements Planning (CRP)

In this blog, we will discuss the first topic: Material Requirements Planning (MRP) 

MRP is designed to answer three questions: What is needed? How much is needed? When is it needed? MRP works backward from a production plan for finished goods, which is converted into a list of requirements for the subassemblies, parts, and raw materials needed to produce the final product within the established schedule.

Material Requirements Planning in Business Central

Steps to Define parameters and Run MRP in Business Central


In the Item card, to run MRP, we have to define a few parameters. In this blog, I have taken an example of a Finished item(HVAC equipment). When a sales order is created for the item and running an MRP system, it will suggest we make a production order for this HVAC equipment.

A replenishment system is the type of Supply order created when the items need to be replenished. In this Blog, it will be Production Order because Item is replenished by creating a production order for the FG.

Lead time specifies the amount of time it takes to replenish the order from the order created (10 Days for this HVAC).

Reorder point and reorder quantity are the reorder parameters defined. In this example, reorder point 10 defines that when the inventory is below the 10 units system, it will suggest reordering Units based on the reorder quantity defined(In this example, it is 20 Units).

Other parameters like Safety lead time, safety stock quantity, MOQ and maximum order qty can also be used to plan the replenishment.

Material Requirements Planning in Business Central

BOM Structure:

BOM Structure contains the information of the components used to produce the HVAC Equipment. 

And a Replenishment system provides the details of how each component goes into the HVAC and is replenished. In this case, it is mostly by purchasing an RM from vendors.

Material Requirements Planning in Business Central 2

Planning Worksheet:

This Worksheet helps us understand what we need to produce/purchase based on the sales demand or forecast.

  1. Search for planning worksheets. Click on Calculate regenerate plan. 
  2. Make use of the parameters like Start date and end date to define the demand for the period of time. It can take advantage of a few other filters like item number, Location code, Item category codes(groups) to plan only the required items.

Material Requirements Planning in Business Central 3
Material Requirements Planning in Business Central 4

  1. The line with Ref. order type prod. Order is our production order. And purchase defines the demand for purchasing the product to finish the production orders issued. Whereas quantity defines the required qty to be purchased or produced with in the time defined.
  2. Vendor No. specifies the vendor who will ship the items in Purchase orders. An order date defines the date on which the order is required to be placed. This is calculated based on the lead time defined in the item card.
  3. Click on the field Carry out action Message and a below page will open.
  4. The worksheet lines checked the accepted and Replenishment system as Prod. Order, Purchase, transfer are converted to Firm Planned Production order, Purchase order and Transfer order respectively

Please note: All worksheet lines checked for Accept action messages are converted.

Material Requirements Planning in Business Central 5


Material Requirements Planning gives a manufacturing company to calculate the purchase and production requirement to fulfil the sales demand for the time period defined.

Join Rakshith K L from VOX ISM to learn more about running Material Requirements Planning in Microsoft Dynamics 365 Business Central ERP tool.

Advanced Manufacturing Options in Business Central - March 18 - Webinar

Microsoft Teams Meeting Dynamic View

What's New in Microsoft Teams | Meetings

2020 was the year work, and learning moved to the cloud. And it’s clear that flexible work is here to stay: According to research conducted for Microsoft’s Work Trend Index, over 80 percent of managers say they expect more flexible work from home policies post-pandemic, and more than 70 percent of employees say they expect to take advantage of them. So we can anticipate some pretty significant changes in the weeks and months to come.

To thrive in this new hybrid world, Canadian businesses need fluid, dynamic, and cloud-powered solutions.

In this blog, we will cover new features coming to Microsoft Teams Meetings. 

Dynamic view

Dynamic view intelligently arranges the elements of your meeting for an optimal viewing experience. As people join, turn on the video, start to speak, or present in a meeting, Teams auto-adjusts and personalizes your layout. The dynamic view is rolling out soon.

Microsoft Teams Meeting Dynamic View

View switcher

The new view switcher in your Teams meeting’s top bar allows you to control how you see the meeting content. You may prefer to interact naturally with your colleagues and without visual distractions using Together mode. With Gallery at the top, all video feeds display at the top of your meeting window, making it easier to have a more natural eye gaze with others. Focus hides all video feeds and fully focuses on the shared content, and Fullscreen can help remove other desktop distractions. View switcher will be available soon.

Microsoft Teams Meeting View Switcher

Presenter mode

Use Presenter mode to step up your presentations’ production level and customize how your video feed and content appear to your audience. Our first mode, Standout, show your video feed as a silhouette in front of the shared content. The reporter places content as a visual aid above your shoulder, just like a news story. Side-by-side display your video feed next to your content. Presenter mode will be available soon.

Microsoft Teams Meeting Presenter Mode

PowerPoint Live in Microsoft Teams

PowerPoint Live in Teams gives presenters control and confidence while providing a more interactive and inclusive experience to your audience. As a presenter, you can now lead meetings with a single view of your notes, slides, meeting chat, and participants. Attendees can also personalize their experience by navigating the content at their own pace or using the screen reader to consume content, allowing people with vision disabilities to follow along with the presentation more easily. PowerPoint Live in Teams is available now. 

Microsoft Teams Meeting PowerPoint Live

Live Reactions in Microsoft Teams meetings

All attendees can now use emojis to react during a meeting. These reactions help promote inclusivity in meetings and keep things upbeat and interactive. Live Reactions in Microsoft Teams meetings is now available.

Microsoft Teams Meeting Live Reactions

Microsoft Teams Training Bootcamp

Join our Microsoft Teams Training Bootcamp on March 30 from 1:30 PM – 3:00 PM (ET) for a unique experience designed to help Canadian organizations connect in a new way and thrive in the face of change.

Microsoft Teams: Training Bootcamp - March 30 - Webinar

How Dynamics 365 Drive Sales Revenue

How Dynamics 365 Drive Sales Revenue and Reduce Sales Costs

With remote selling and digital experiences becoming the primary way of engaging with customers, updating your customer relationship management (CRM) solution is more important than ever. Updating your CRM solution to unify customer data and keep sales and marketing aligned can make a big difference. That’s even more important in a world where remote selling and digital experiences are becoming a primary engagement model. At the same time, you have to justify the ROI and ensure IT is on board. Microsoft Dynamics 365 can help you meet all of these challenges! 

Improve seller efficiency and remove manual tasks

Sales reps may spend nearly two-thirds of their time on non-revenue-generating activities. Dynamics 365 CRM can help change this. With familiar Microsoft 365 (Office365) experiences, sellers can connect and collaborate seamlessly with customers and colleagues from any location. Efficiency improvements increase productivity and reduce costs. Context-sensitive help and an intelligent sales process speed up results.

Provide tools to help sellers work with customers remotely

More than ever, your sales teams need to be able to guide and collaborate with customers from almost anywhere. When you make the buyer’s process easier, buyers succeed, and sellers win. Microsoft Dynamics 365 solutions are specifically designed to support remote selling with digital communication and experiences. These give customers more ways to buy independently, so sellers can focus on customers who need more attention.

A single workspace with everything remote sellers need 

Virtual meetings and collaboration with Microsoft Teams enable engaging and productive interactions with buyers in a private, secure environment. Integrated insights from LinkedIn Sales Navigator help you find and work with the right leads remotely, more easily checking in during key changes, such as job promotions, and tailoring your content and conversations based on what’s currently resonating.

Centralize account information to reduce time spent across multiple tools

Sales depend on relationships. That can create intense pressure, whether sellers are working with buyers remotely or in-person. Sales teams need unified data to make smart choices about where to deploy time and talent.

Organizations need to bring together customer data across the full range of available sources, from licensing to marketing engagements to service requests. This helps them become more customer-centric, with marketing, sales, and service professionals getting the insights they need to personalize engagement across all touchpoints.

Simplify operational excellence

Efficient operations support reduced costs and better margins. Free your company’s sellers to do what they do best with Dynamics 365. They can save time with contextual prompts, align to best practices using repeatable techniques, take advantage of processes and tools that support remote selling, and minimize their training time with a guided experience.

Empower your sales management with AI and analytics

High-performing organizations use analytics and AI to boost seller success, and up to 30 percent of B2B companies are augmenting at least one of their prime sales processes using AI. Dynamics 365 Sales embeds intelligence into daily workflows in a cost-effective solution. It helps sales teams:

  • Increase conversion and win rates with opportunity and lead scoring. 
  • Get recommendations for personalized talking points and the next best steps. 
  • Focus on high-priority customers with relationship health scores.
  • Find new ways to support digital and remote selling.

Microsoft offers a complete selling solution

  • Help your sales teams connect and collaborate, even when selling remotely, through close integration with Microsoft Teams and Outlook. 
  • Collaborate seamlessly with Microsoft 365 while maximizing your existing investment in productivity tools and the relationship data those tools generate. 
  • Align sales and marketing by unifying Microsoft 365, CRM, social media, and other data to engage with buyers in meaningful, personalized ways. 
  • Run meetings and webinars using direct integration with Microsoft Teams and Dynamics 365 Marketing. 
  • Deliver the next best action to support customers by effectively capturing their feedback and conducting sentiment analysis.

On the operational side, the Microsoft cloud platform reduces cost and complexity for your IT team. Sellers can maximize efficiency thanks to familiar commands and interfaces so they can get up to speed with less training. Integration with collaboration tools that your sellers already use can help them avoid miscommunication and missed opportunities, even when working remotely. Best of all, Dynamics 365 delivers more value for less money than competing sales force automation (SFA) solutions.

Choose a smart stack to navigate the realities of modern selling 

Looking for a solution that drives revenue, cuts costs, aligns sales and marketing, and meets the needs of finance, sales, and IT all at once? Put Dynamics 365 on your shortlist. Join VOX ISM’s exclusive webinar on March 10 at 1:30 PM (ET) to see Microsoft Dynamics 365 live in action! 

Take your business to new heights with Dynamics 365 - March 10 - Webinar

VOX ISM Power BI Training Bootcamp

VOX ISM Power BI Training Bootcamp - Recap & Reviews

The latest VOX ISM Power BI Training Bootcamp was held last week, and once again, the training series attracted thousands of professionals around North America. Power BI is a business analytical tool by Microsoft that helps users visualize data, create stunning dashboards and embed them into any application.

VOX ISM Power BI Training Bootcamp helps analyze and present your data like a BI professional. This Bootcamp gets you up and running with the Power BI Desktop, Power BI mobile, and Power BI Service.

Mike Fontaine (aka Manufacturing Mike) hosted and presented this 3-day Power BI Training Bootcamp. Mike leads the Business Intelligence practice at VOX ISM. He has over 15 years of management report writing experience.

VOX ISM Power BI Training Bootcamp includes three sessions:

Power BI 101:

Intro Level

View Recording

Power BI 201:

Advanced Level

View Recording

Power BI
How-to Session

View Recording

VOX ISM Power BI Training Bootcamp Reviews:

Excellent training. Very practical as it covers most popular business decisions and questions. Recommended!

– Frederic Richard, Demand Planner

Great sessions! I was impressed by the arrangment of the information and the structure of these webinars. Very reach content and easy to follow. Mike covered important and new features of Power BI. Thank you Mike!

– Behnaz Shirazi, Program Manager, Business Intelligence

Great session for myself, a brand new guy to this software. Nice introduction to something new!

– Richard Adshead, MBA,CPA,CMA

Excellent Power BI Training Bootcamp webinar! The information and hands-on-practice very well presented. Would definitely recommend it. Mike Fontaine and the team did an awesome job. Thanks, VOX ISM! 👍 👍

– Debra Gobern, POS Data Clerk

This Webinar is very helpful and useful. 👍

– Robert Laserna, Senior Production Planning & Supply Chain Leader

Amazing webinar! Very useful and informative. Great presentation. Thank you!

– Haidee Perez, Supervisor at Ingram Micro

Another great day and wide range of info! amazed how compatible PowerBI is! thanks VOX ISM!

– Mert M., Mining Engineering Technologist / Processing Engineer

Very well explained webinar. It was great to know the basics of PowerBI. I’m thrilled and looking forward to the upcoming sessions.

I will suggest my friends to look at this recorded session and attend upcoming webinars.

Thanks a lot.

– Yashaswi Vishukumar, Master of Engineering in Mechanical | University of Alberta

Join Our Upcoming Power Platform Webinars

Power Apps

March 16 | 11:00 AM – 12:00 PM (ET) Power Apps 101 – Learn No/Low Code App Development Register Here

Power Automate

April 6 | 1:30 PM – 2:15 PM (ET) Power Automate 101 – Intro Level Register Here

Microsoft AI

April 20 | 1:30 PM – 2:15 PM (ET) Microsoft AI 101 – Intro Level Register Here
April 27 | 1:30 PM – 2:15 PM (ET) Microsoft AI 201 – Advanced Level Register Here

Power bi training bootcamp

How Power BI and AI can Help Move Your Business Forward

COVID-19 has brought new economic challenges for companies worldwide. As businesses adapt to different working and customer behaviour changes, they need data and clarity to plan their next steps. Power BI can help them navigate the way forward. Proven business intelligence technologies have a strong track record of enabling more dynamic and exploratory responses to guide businesses through difficult times. Microsoft Power BI is one such technology. With the benefit of years of analytics experience, Microsoft is ready to deliver the next generation of insight, immediacy, and power at a time when you need it most. Power BI enables you to respond intelligently and effectively, adapt to the current business landscape, and save on costs.

Business intelligence and analytics are crucial to your COVID-19 response. Dashboards and visualizations that worked for your business in the past may now be a source of frustration for your C-suite. A consequence of remote working is that executives who relied on middle managers or business analysts for information and updates must now engage with business data directly.

Power bi training bootcamp

Your business can respond to this unprecedented situation with the help of various analytics technologies:

Reports and Dashboards 

Every business uses a range of reports that are updated daily, weekly, monthly, quarterly, etc. Many are in a standard tabular format, typically to conform with regulatory standards. Although these conventional views of your business provide a record system, they are often insufficient for analysis. 

Dashboards, such as those you build with Power BI, can prove much more useful, especially those that feature well-designed visualizations of the key metrics that your business needs to track. For example, an increase in order processing time will probably be recorded in your reports, but executives could easily overlook it. However, a Power BI dashboard can draw their attention to it with an appropriate chart, colour, formatting, or even a pop-up alert or message. Power BI Dashboards can help executives monitor your changing business’s essential aspects without requiring them to examine data in detail.

Business Intelligence

A significant data point in a dashboard signals the need to examine the data further. Executives might need to go deeper into the information or widen their view to compare departments or geographies. With COVID-19, there is less socialization and interaction between employees. As a result, executives are waking up to just how little direct engagement they have with the data that drives their businesses. Self-service business intelligence tools like Power BI can empower executives to do at least some of their own analysis.

Augmented Intelligence

Even with self-service tools, you can’t expect executives to become expert analysts overnight. However, there are ways you can bring expertise to them. One approach is called augmented intelligence. This type of analytics is not a replacement for personal insight, but augmented intelligence can enhance your team’s human abilities to make, explore, and share discoveries. Power BI is a pioneer when it comes to bringing augmented intelligence into business intelligence. Users can explore root cause analysis with smart visualizations or query data using natural language.

Machine learning

Human beings and machine intelligence excel at quite different tasks. Machine learning can work at a scale and speed that makes it powerful for analyzing complicated processes. Simultaneously, humans live intuitive and empathetic lives, developing the ability to understand complex problems. Data science may tell you all the complicated ways COVID-19 impacts supply chains, production, and sales, but human insight, working with the same data, can connect seemingly unrelated impacts. Your business can learn how market sentiment, employee morale, and the challenges of working remotely will make an impact, which will shape your response. Another advance is automated machine learning, in which artificial intelligence can assist data scientists and business users alike by building advanced analytic models for them. Many businesses—especially those without a specialized team—will find this an impactful first step toward the hot topic of data science.

Data Science 

Data science enables automated insight with a depth and scale beyond the abilities of human analysts. Advanced analytics used to be under the domain of large enterprises, but today even small businesses need scalable insight about their online presence, e-commerce platforms, and social media interactions. Data science differs from business intelligence in several fundamental ways. For example, a data scientist is mostly concerned with running experiments to see what discoveries can be made using data. If the experiments yield exciting results—perhaps a way of predicting successful products or detecting patterns of fraud—the data scientist may simply present their findings. But more often, they will put their experimental model into production where the rules they found in experiments will apply to millions of new transactions, products, customers, and other real-time sources of data. Another significant difference is that data scientists tend to work with raw data rather than data that has been cleaned and transformed for business needs. For example, a sales dashboard probably includes data that has been integrated and consolidated from multiple sources, removing duplicates or abandoned transactions. But a data scientist may be interested in raw data to find patterns and create processes that make future sales more efficient.

Power BI is an extraordinary resource that will support every decision-maker in your business as they engage directly with data. They can explore, report, and communicate with a more significant impact than ever before, whether they are tasked with monitoring your business, investigating issues, developing innovative insights, or building data-driven apps for collaboration.

Go from data to decisions with Microsoft Power BI. Join VOX ISM’s exclusive (and free) Power BI Online Training Bootcamp. Register today to reserve your spot!

VOX ISM Power BI Training Bootcamp

Microsoft Dynamics 365 for Manufacturing

Microsoft Dynamics 365 for manufacturing is designed to drive business transformation and achieve growth and greater social responsibility through digital technology. Microsoft’s cutting-edge technology solutions help manufacturers design sustainability throughout the value chain and lifecycle of their products and services.

Dynamics 365 supports safer and more agile factories and resilient supply chains, unlocking innovation through sustainable products and services and engaging customers and the workforce in new ways. With intelligent manufacturing, Canadian manufacturing businesses can eliminate waste and engineer better outcomes for all their stakeholders.

The Challenge

Canadian manufacturers must embrace technology that offers agility in the supply chain to quickly respond to changes in the environment, customer preferences, competitive forces, or unforeseen crises.

  • The growing need for cost efficiencies to suppress increasing freight labour and rising commodity prices.
  • Lack of end-to-end visibility due to siloed systems and massive volumes of data needed for robust insights
  • Greater need for agility and resilience to quickly respond to changes in the environment
  • New customer demands for faster, accurate fulfilment across multiple global channels

The Solution 

Dynamics 365 for manufacturing enables Canadian manufacturers to harness data to unlock new efficiencies, reduce costs, and increase the supply chain’s resilience.

  • IoT: Connect your supply chain operations to the cloud or extend intelligence to the edge.
  • Databases: Fully managed relational, NoSQL, and in-memory databases.
  • Blockchain: Increase transparency, traceability and safety of your shipments.
  • Synapse Analytics: Gather, store, process, analyze, and visualize supply chain data to glean critical insights.
  • AI and Machine Learning: Simulate scenarios and generate prescriptive recommendations throughout the supply chain.
  • Extensibility with AppSource: Leverage over 2,000 applications from leading manufacturing partners for your supply chain solution.
  • Power BI: Connect all your existing apps and data sources to analyze, share, and promote insights across your supply chain.

How Dynamics 365 for Manufacturing works?

Manufacturers use Dynamics 365 to make more informed decisions by analyzing and acting on supply chain operations insights.

  1. Leverage interoperable IoT and the cloud to bring together disparate data sources into a unified data environment.
  2. Process and transform your data into meaningful insights with big data and advanced analytics
  3. Visualize the insights and gain an end-to-end view of your supply chain to deliver value across the enterprise
  4. Predict customer demand, optimal inventory and potential disruptions by leveraging advanced analytics and machine learning
  5. Automate sourcing, optimize inventory and increase precision in demand forecasting with AI and algorithmic decision-making


  • Greater supply chain agility and ability to respond quickly to disruptions 
  • Lower sourcing, inventory, and delivery costs while maintaining service levels
  • Increased customer satisfaction, loyalty, and retention 
  • Enhanced sustainability efforts and waste reduction
  • Improved decision making and risk reduction 
  • New efficiencies gained through increased automation 

Benefits for all roles:

VP of Supply Chain, Chief Supply Chain Officer 

  • Implement resilient supply chains that are predictive, intelligent, and agile.
  • Make informed decisions confidently, quickly, and accurately. 
  • Predict and respond to risks or setbacks.

Chief Operating Officer, Head of Manufacturing Operations

  • Garner faster, timelier, and more comprehensive insights
  • Gain the agility to adjust production schedules as needed
  • Democratize information to workers everywhere

Chief Technology Officer, Chief Information Officer, Chief Data Officer 

  • Aggregate all operational and business data into a single view 
  • Optimize end-to-end supply chain and business performance 
  • Simplify horizontal and vertical supply chain integration

See how Microsoft Dynamics 365 for manufacturing is empowering manufacturers to achieve more. Join our exclusive webinar on February 11 with Manufacturing Mike. 

7 Powerful Supply Chain Trends You Should Not Ignore in 2021 - February 11 - Webinar

VOX ISM Training Events

Microsoft 365 & Dynamics 365 Webinars - VOX ISM Training Events

Each year, VOX ISM hosts hundreds of events to help Canadian businesses achieve digital transformation by learning about Microsoft 365 and Dynamics 365 solutions. We have just launched our training events scheduled until April 2021. VOX ISM Training Events include free online training on Microsoft 365 (formerly Office 365) cloud apps, Dynamics 365 CRM and Business Central (formerly NAV). Microsoft and VOX ISM are committed to further your learning and empowering you and your organization to achieve more. VOX ISM training events are a remote learning offering, which provides a unique opportunity to attend Microsoft upskilling events from wherever you are.

Dynamics 365 Business Central Training

Dynamics 365 Business central is a cloud-based ERP tool helping small and mid-scale organizations. This tool is adaptable to integrate with Microsoft’s cloud services like Power BI, Microsoft 365 and PowerApps.

You can also learn from Microsoft’s free learning paths that contain hundreds of carefully structured and defined lessons with clear step by step guidance. These videos’ primary focus is to provide complete training to manage manufacturing, supply chain, and financial aspects through its cloud-based ERP software (Business central).


Dynamics 365 CRM Training

Dynamics 365 CRM offers enhanced customization and integration with other Microsoft cloud apps, making Dynamics 365 the CRM of choice for business.

With VOX ISM Training Events, you can learn to configure, customize, and deploy the Dynamics 365 application suite to meet your business needs. 

Microsoft 365 Training

Last year the official branding of Microsoft’s productivity suite had changed from Office 365 to Microsoft 365. The new naming reflects Microsoft’s strategy of providing a single productivity platform for its customers.

Microsoft 365 includes every application you know in Office 365. Microsoft 365 will help businesses achieve more with innovative Office apps, intelligent cloud services, and world-class security.

VOX ISM Training Events Schedule includes comprehensive training on Microsoft 365 Cloud Apps.

January 19 | 11:00 AM – 12:00 PM Turn your seminar into a webinar with Microsoft Teams Live Events Register Here
March 9| 11:00 AM – 12:00 PM Transform collaboration with Microsoft Teams Register Here
March 30 | 1:30 PM – 3:00 PM Microsoft Teams: Training Bootcamp Register Here
April 13 | 1:30 PM – 2:15 PM Skype for Business Retirement in 2021 – What does it mean to you? Register Here
February 9 | 1:30 PM – 2:15 PM Top Cybersecurity Questions to Ask Yourself in 2021 Register Here
January 26 | 11:00 AM – 12:00 PM Top Tips & Tricks to Get More Out of Microsoft Outlook Register Here
February 2| 11:00 AM – 12:00 PM Eliminate your C drives and D drives with SharePoint Register Here
February 9| 11:00 AM – 12:00 PM Microsoft 365 Tech in Focus – Delve Register Here
February 16| 11:00 AM – 12:00 PM Microsoft 365 Tech in Focus – OneNote Register Here
February 16 | 1:30 PM – 2:15 PM Microsoft 365 Tech in Focus – Forms Register Here
March 2| 11:00 AM – 12:00 PM Microsoft 365 Tech in Focus – Excel (Essential Training) Register Here
March 2 | 1:30 PM – 2:15 PM Microsoft 365 Tech in Focus – Bookings Register Here
March 9 | 1:30 PM – 2:15 PM Microsoft 365 Tech in Focus – My Analytics Register Here
March 16 | 1:30 PM – 2:15 PM Microsoft 365 Tech in Focus – Stream Register Here
March 23 | 1:30 PM – 2:15 PM Microsoft 365 Tech in Focus – Yammer Register Here
Microsoft vs Google
March 23| 11:00 AM – 12:00 PM Microsoft 365 (formerly Office 365) vs Google Workspace (formerly G-suite): Which productivity suite is best for your business? Register Here


Download VOX ISM Training Events Schedule

VOX ISM is Canada’s largest cloud-based, triple gold certified Microsoft Dynamics Partner and we specialize in implementing and training the Dynamics 365 Business Central, CRM and Microsoft 365 Cloud apps. VOX provides complex Microsoft knowledge in an easy and more straightforward way to users with a series of introductory and advanced level training. Join our upcoming webinars.

Key Features of Dynamics 365 Business Central Cloud ERP

Business Central cloud ERP is a comprehensive business management solution for SMBs. It connects financials, sales, service, and operations to streamline processes, improve customer interactions, and meet business challenges.

Dynamics 365 Business Central is the #1 Cloud ERP solution that easily connects to external systems and third-party applications like banking apps, payroll, CRM systems, or custom APIs.

Below are just a few of Business Central Cloud ERP features that could transform the way you work.

Dynamics 365 Business Central Cloud ERP

Key Features of Dynamics 365 Business Central Cloud ERP

· Zero new license costs and no recurring license renewal expenses, with a predictable monthly subscription Access to Add-Ons through App-Source

· No longer required to maintain a server or SQL dB with IT support, resulting in significant cost savings and world-class security!

· Tight integration with other cloud products

· Fast Implementation

· Supports applications and tools built on the universal Power platform

· High availability and disaster recovery

· Data backups

· Consistent improvements, leveraging 170,000 NAV implementations worldwide and $13B of annual R&D

· Fully mobile, quickly turning data into insights and improving first-line worker performance, in any location and on any device

· Faster reporting, cycle times, and financial closes

· Actionable insights: Predicts sales using historical data, Real-time data visualization and Built-in business intelligence

· Accelerate sales processes while improving customer service

· Drive supply chain optimization, including optimizing inventory and warehouse management

· Provide optimal manufacturing outputs

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