Microsoft Power BI

7 reasons why you should use Microsoft Power BI for business analytics

Microsoft Power BI is a cloud-based Business Intelligence service that allows you to visualize and analyze data. Users have ability to connect to data, create reports and dashboards on those reports. Many BI tools over the years have covered different analysis requirements, but Power BI has it all.

Power BI has been named #1 in the 2020 Gartner Magic Quadrant for Analytics and Business Intelligence Platforms. Leading the pack means that Microsoft is on the cutting edge for adding new visualizations, connectors and data analytic tools like ARIMA Forecasting to Power BI.

Microsoft Power BI_VOX ISM

Following are the 7 reasons why we think you should use Microsoft Power BI for business analytics:

  1. Microsoft 0365 Authentication:

    This allows Power BI to integrate seamlessly with your other Microsoft products, including Teams, Dynamics 365 CRM for Sales, Service, Finance and Business, Marketing, Customer Service and Business Central.

  2. Power Apps Suite: 

    Power BI, Power Automate, Power Virtual Agents make up a suite that uses the Common Data Service to provide low code solutions for your customer portals.

  3. Leading AI Technology:

    Power BI uses the most up to date AI technology to prepare data, build machine learning models, and find insights from both structured and unstructured data, including text and images.

  4. Security:

    Power BI secures your data through Microsoft Information Protection and Microsoft Cloud App Security so that even when your data is exported out of Power BI, it’s still secure.

  5. Multilingual:

    Power BI is available in 43 languages, which allows your global business partners to do work seamlessly with each other.

  6. Low-Cost Sharing:

    Microsoft has adopted a low-cost model for allowing small and medium businesses the ability to share data without a significant upfront cost. 

  7. View Data from Anywhere:

    Power BI uses a desktop application to model the data, but after publishing your report, you can view it anywhere in the world on any device. The Online service allows for viewing on a standard computer via a browser or on tablet and smartphone via the Power BI Application.

Join our interactive webinar on Power BI on April 2. In this webinar, we will cover: 

  1. What is Power BI?
  2. What is a Data Set?
  3. Training on report layouts, tools, filters and navigation
  4. Creating your first Dashboard in Power BI

Power BI 101 - Webinars

7 steps to prevent the spread of COVID-19

This pandemic war is being fought on two equally vital fronts – healthcare and the economy. Nobody foresaw the scale of what the world has become. It is like nothing that has come before us.

From everyone at VOX ISM, we wish you and your loved ones good health. Many thanks, and stay safe!

Take steps to lower your risk of getting sick with COVID-19. Please follow the following 7 steps to prevent the spread of coronavirus.

Source: World Health Organization

7 steps to prevent the spread of COVID-19 - Step 1
7 steps to prevent the spread of COVID-19 - Step 2
7 steps to prevent the spread of COVID-19 - Step 3
7 steps to prevent the spread of COVID-19 - Step 4
7 steps to prevent the spread of COVID-19 - Step 5
7 steps to prevent the spread of COVID-19 - Step 6
7 steps to prevent the spread of COVID-19 - Step 7

COVID-19 VOX ISM

An important update regarding COVID-19

Essential and open for business.

We thought we would reach out to you concerning the COVID-19 outbreak and doing business in these difficult times. As we strive to run our business, we too are concerned about the spread of the virus. The health and safety of our team, customers and partners is of paramount importance to us.

As you know, our team has the tools to work remotely on your projects from home, to carry out meetings by conference or video call and to host information and training sessions by webinar.

As an essential business and service, we will continue to support you in these difficult times. We will get through this together.

We will continue to offer free online training events at https://voxism.com/events/ as well as Microsoft Learning materials at https://docs.microsoft.com/en-ca/learn/dynamics365/.

Please feel free to take advantage of our events and learning materials.

If you need any support contact us directly at sales@voxism.com.

Or if you have any questions or concerns, feel free to reach out to Ed Michitsch (705-715-1615) or Jim Heaton (416-459-4899).

Best Regards,

The VOX ISM Team

VOX ISM Header

Why should Cyber-Security concern you in 2020?

Since 2019, cyber-security has become the top concern for Canadian businesses and almost every day we hear in the news about how another company was hacked and sensitive client information at risk. At VOX ISM, we know that our clients need to protect themselves from hacks and ransomware because it is not a question of “IF”, it is a matter of “WHEN”! So what can you do to protect your sensitive information from the internet pirates?!?!

Our cyber-security expert, Trevor Reid recommends a combination of tactics to help eliminate the threat of hackers. In addition to software that can be implemented to assist in detecting system breaches and data recovery, he recommends the training of best practices to your staff, as the best line of defense.

Here are the Top 10 ways you can protect your company:

  1. Ensure you have regular Off-site Backups – This is Crucial
  2. Make sure you have a Disaster Recover Plan in place
  3. Educate your Staff – your first best defense are your people
  4. Consider End-point security
  5. Revisit and Implement new Password policies
  6. Consider using “Service Accounts” to run key Systems\Services
  7. Consider implementing Multi-factor Authentication
  8. Patch your systems regularly
  9. Ensure you have “Exit procedures” in place for when Employees leave
  10. Consider Managed Security and Services…

If you are considering ransomware protection, VOX ISM has Cyber-Security and Managed Services, offering different levels of protection for your organisation because hackers are sophisticated and your security must also be.

Cyber-Security in 2020_3

Enhanced Security & End-point Protection

  1. Protects your Servers, PCs and Tablets from accidental exposure to cyber-threats.
  2. Applies to Cloud-based users as well as On-premise
  3. Provides intuitive interface for managing settings and configurations for On-line systems along with pre-configured “template” profile.

Secure Backup Protection

  1. The Secure Backup protection offers Off-site backups to ensure safety of backups and recoverability.
  2. Applies to Databases and key files\folders for On-premise
  3. For Cloud-based systems, this includes the backup of O365 Email, Sharepoint and OneDrive files. Dynamics365 users (CRM\BC) already have their Dbases backed up by MS.
  4. Flexible pricing based on usage is available (based on 50GB\mnth packets).

Managed Security & Prevention

  1. Designed for improved Data-loss prevention.
  2. Utilizes Advanced Virus and Spam protection including AI-based AV protection software.
  3. Protects all end-point devices (PCs, Servers, routers etc.).
  4. Includes Policy-Driven Encryption to help protect against “data mining”.
  5. Applies to On-line\D365 users as well as On-premise with Windows, MAC and Linux OS.

All of this has never been more critical then NOW! In light of COVID-19 shutdowns, many companies are allowing staff to work from home, which also means they are currently more vulnerable to hacks as people work from personal devices with minimal protection set in place.

What is your company doing to protect itself? What is your plan next time something like this happens? Be prepared and begin the conversation of security and ransomware protection – VOX ISM is your one-stop shop, contact us today to get started! Join us for more updates on the modern workplace by signing up for our exclusive webinars – next week’s is all about the Workplace & Coronavirus – Get Connected with Microsoft Teams, Microsoft’s leading edge collaboration tool!

Workplace & CORONAVIRUS
Ksenia Beljakova_Vox ISM

Blog post Ksenia Beljakova – Business Development Coordinator

Ksenia Beljakova graduated from Brock University in St. Catharines, Ontario with a Bachelor of Arts in Business Communications. Shortly after graduation – Ksenia began her career as a business owner, before moving onto Procurement & Logistics in the Distribution & Manufacturing sector.

Read Full Bio


Microsoft Teams

Microsoft Teams has reached 44 million users as remote work surges

Microsoft said its chat and conferencing app, Teams, reached 44 million users as of March 11 amid a surge in remote work by organizations around the world in response to the coronavirus outbreak. Teams is adding approx 2 million users daily as companies try and mitigate the spread of the COVID-19 by asking employees to work from home.

Microsoft Teams also rolled out many features designed to help with telemedicine and the working from home model, such as a booking application to help hospitals manage their virtual appointments.

“As organizations around the world are changing the way they work in response to the situation, we’re going to learn a tremendous amount,” Satya Nadella, Microsoft’s CEO, said in a virtual news conference.

Microsoft Teams new features

Real-time noise suppression 

For example, if someone is typing on a keyboard while in a meeting, the rustling of a bag of chips and a vacuum cleaner running in the background. The feature uses AI to remove the noise so you can hear what is being said on the call.

Hand-raising feature

This feature is geared toward large meetings, where it’s sometimes more difficult for remote participants to chime in. Anyone in the meeting can click the “raise hand” icon to send a visual signal that they have something to say.

Offline and low-bandwidth support 

If you have a poor internet connection or none at all, you will still be able to read chat messages and write responses. Microsoft Teams will automatically send and retrieve messages on your behalf.

Coming Soon

Teams will let you pop chats out into a separate window. This should be useful for when you want to keep a specific conversation going but still keep working in Teams.

Microsoft Teams

Learn more about Microsoft’s modern workplace tools

Join our upcoming webinars to learn more about collaboration tools for the modern workplace from Microsoft.


Cyber-Security in 2020

Cyber-Security in 2020 is at the forefront of organizations’ minds across the globe. Cyber-attacks have become more sophisticated and increasingly frequent as businesses and people are relying more and more upon Social Media, Web-based tools and the inter-connectedness of our devices and Apps.

Data Protection (Cyber-Security) used to be only the “IT group’s problem,” but it is now one of the top concerns for Businesses in 2020:

Cyber-security in 2020

Ransomware is the most prevalent form of Cyber-attacks as it is mostly automated by “bots” and relies upon human error to click things they should not. It is the “easiest” source of money for hackers:

Cyber-security in 2020

ALL companies, big or small, are now Targets – there are no longer any “focused attacks.”

It is no longer a question of “IF” you will fall victim but “When” …

However, there are some things you can do right now to help reduce your risk of falling victim to Cyber-crime:

Ensure you have regular Off-site Backups

  • This is CRUCIAL
  • 35% of on-premise backups fail (you cannot restore from them). Either due to old media being used or a damaged external drive, etc.
  • Ensure you backup to External media (not just to another drive on the server) AND ensure you have off-site backups.
  • Ensure you have multiple levels of backup: Do not just backup your Virtual Servers to external media, you should also be backing up your Database backup files.

Make sure you have a Disaster Recovery Plan in place

Have a strategy for what to do in case of a breach – try to identify interim, short-term and long-term workarounds until you are “back up”. Try to identify timelines.

  • Document the Backup and Recovery processes – in case your IT is not available when disaster strikes.
  • Identify and Document what to do and who to contact in case of a system crash.
  • At least twice a year, perform a full “Test Recovery” of your systems to ensure that it works and that you are aware of all the steps.

Educate your Staff – your first best defence are your people

  • Make security practices personal for your users – point out how these best practices can help your staff protect themselves and their families, not just “the business”
  • Separate Business from Personal accounts\passwords (especially with Social Media – Facebook, LinkedIn, Twitter, etc and with Banking apps, etc.)
  • Never directly open any attachment in an email, skype or text. IF you think it might be safe, then download it to your PC and run it from the PC
  • READ pop-ups\messages that appear on your screen and do not just click “yes”. Be aware of what you are responding to, even if it looks harmless.
  • Give thought to any responses you are thinking of making to pop-ups, warnings, emails, etc. Does it really make sense? Look at the link you are being asked to visit – does it seem legitimate. If in doubt, do a quick Google search on it – odds are if it is a scam others have likely fallen for it, and there will be posts\warnings.

Consider End-point security

  • Do not assume that because something is “on-line” or “in the cloud” that you are completely safe from threat.
  • PC\Devices are “ground zero” for most breaches.
  • End-point Security packages help prevent potential corruptions from occurring

Revisit and Implement new Password policies

  • Enforce password complexity settings and regular password changes – for example:
  • Passwords must be 8 characters on more and must contain a mix of Upper and Lower characters and at least 1 non-alpha-numeric character (e.g. T3$t! v. test)
  • Passwords should be changed every 3 months – that’s 4 times per year
  • The last 4 passwords should be “remembered” by the system and cannot be reused in that time
  • Use different passwords for different programs
  • Do not “Save” your passwords nor use the “remember me” options on devices.
  • Do not send passwords via Email and do not include all the details in electronic communications.

Consider using “Service Accounts” to run key Systems\Services

  • Allows you to change the passwords for “logon” accounts (or even disable them) in the event of a breach without impacting your systems directly.

Consider implementing Multi-factor Authentication

  • Sometimes also called “Two-factor authentication” or “2fa”
  • This is readily available for On-line (cloud-based) O365 systems via the Admin section
  • After typing in their passwords, the user must respond to an authorization request on their phone or other device
  • You can specify alternate phone numbers and whether you want an App request or a Text.
  • There are also 3rd-party tools you can use for Multi-factor authentication with on-premise systems (such as Duo)

Patch your systems regularly

  • Microsoft does a lot to help prevent breaches – it can be annoying at times, but it is in your company’s best interest to apply them.
  • This goes hand-in-hand with periodic scheduled rebooting of your servers to ensure items are applied fully and to further ensure the systems restart properly.

 Ensure you have “Exit procedures” in place for when Employees leave

  • Ensure you have a policy for deactivating ex-employee accounts from the Domain, Dbases and any software packages upon their exit.
  • This also protects the ex-employee as they can legitimately claim they had no access

Consider Managed Security and Services…

  • Managed Security Services allow for more advanced “next-gen” anti-virus\anti-breach tools.
  • Pro-active as opposed to the Re-active “Virus Definitions” from most AV programs
  • Managed IT Services can also help you to maintain your systems more regularly and provide a pro-active response to potential failures\vulnerabilities

VOX ISM can help too!

3 levels of Security Services:

Cyber-Security in 2020_3

  1. Enhanced Security & End-point Protection

  • Protects your Servers, PCs and Tablets from accidental exposure to cyber-threats.
  • Applies to Cloud-based users as well as On-premise
  • Provides intuitive interface for managing settings and configurations for On-line systems along with pre-configured “template” profile.
  1. Secure Backup Protection

  • The Secure Backup protection offers Off-site backups to ensure safety of backups and recoverability.
  • Applies to Databases and key files\folders for On-premise
  • For Cloud-based systems, this includes the backup of O365 Email, Sharepoint and OneDrive files. Dynamics365 users (CRM\BC) already have their Dbases backed up by MS.
  • Flexible pricing based on usage is available (based on 50GB\mnth packets).
  1. Managed Security & Prevention

  • Designed for improved Data-loss prevention.
  • Utilizes Advanced Virus and Spam protection including AI-based AV protection software.
  • Protects all end-point devices (PCs, Servers, routers etc.).
  • Includes Policy-Driven Encryption to help protect against “data mining”.
  • Applies to On-line\D365 users as well as On-premise with Windows, MAC and Linux OS.

Join VOX ISM’s Upcoming Events!

Workplace & CORONAVIRUS
Trevor Reid_Vox ISM

Blog post by Trevor Reid – Senior Technology consultant

With over 25 years of experience in the Software and IT Industries (and 20 years with VOX ISM), Trevor has been involved in hundreds of software implementations and upgrades. Currently, he is VOX ISM’s “go to” resource for anything technical having to do with SQL Server, SharePoint, Mobility/IFD, Remote Access, Database migrations and other areas of IT infrastructure and administration. Trevor works closely with our customers and their IT personnel and is always eager to share his wealth of knowledge.

Read Full Bio


VOX ISM's Coronavirus Policy

VOX ISM is concerned and committed to the health of it’s employees and our customers. In light of the global concern of the Coronavirus we are adhering to the recommendations of the Public Health Agency of Canada and the CDC with respect to taking prudent and conscious protection measures.

Coronavirus 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus is thought to spread mainly between people who are in close contact with one another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. It also may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

coronavirus-graphic-web-feature
Copyrights: FDA

Protect yourselves and others

    • Avoid close contact with people who are sick.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
    • Stay home if you’re sick
    • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
    • Wear a facemask if you are sick

We are still conducting on site training and seminars at Microsoft.

We will keep you updated as the government recommendations evolve.

https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

https://www.cdc.gov/coronavirus/2019-ncov/downloads/2019-ncov-factsheet.pdf

For those remote workers we are hosting a Microsoft Teams webinar to show you the best Microsoft tools to help you. Click here to register

In the meantime, stay safe.


MRP and MPS in Business Central Cover

Guide to Successful MRP and MPS in Business Central

MRP and MPS in Business Central

Having a successfully executed and maintained manufacturing planning and control system can give companies a tremendous competitive advantage as it permits them to have highly accurate decisions, which accelerate the speed and accuracy of the response times.

Microsoft Dynamics 365 Business Central has great system planning capacities and functions which permits you to give answers to very relevant questions such as:

  • How much material needs to be produced/bought to cover demand?
  • What are the available and projected capacities for production?

For each of your products (“items” in Business Central), you can set up parameters to define their replenishment and planning policies, which includes: replenishment methods (purchase, assembly, production/work orders), mins and maxes, a lot for lot, or automatic order reservations.

See below image – Part of the ‘Item master Card.’

MRP and MPS in Business Central

This extends as well into the components needed for your finished goods. The system will take into account the external and internal demands coming from sales orders, shipment dates, promised/requested delivery dates and work orders related (called “Production Orders” in Business Central) as well as from jobs/customized projects. Below and example when running the planning worksheet functionality and having a look at the Item availability by event.

MRP and MPS in Business Central 2
MRP and MPS in Business Central 3
MRP and MPS in Business Central 4

Having a clear understanding of the demand events that will trigger the purchase or production of goods, as well as the possibility of Forecast application for seasonal businesses makes of Business Central a great ERP software to help with your company’s Sales & Operational plan.

Having the demand and supply envisioned and clear, feeds the master production schedule, for the needed units of time of planning.

The system will take into account the capacity of your people, machines and workstations (called machine and work centers in Business Central) to cover the needed demand.

After this is established, the system logic goes deeper into the MRP level. It uses the scheduled receipt, demand events, bill of materials coming from the finished goods needed to be built and send out suggestions, so your production/planning team knows which components and when to get them, and for which vendor.

A significant function Business Central has, is also Canceling, or Rescheduling of orders, obeying to the always real-time- changing past and new demand and supply events.

In order to have a successfully implemented planning system in Business Central, you need to:

  1. Have all Finished Goods, their BOM and Routing, and additional planning setup complete as per your company policies.
  2. Remember to populate the Replenishment and Planning Fasttab of the item master card. These indicate the system the planning parameters logic your company needs.
  3. Prepare and apply the Forecast codes to the planning worksheet generated plans. Apply this, especially when you have a seasonal business.

It is essential to set up for the very start accurate parameters, have many testing scenarios, so your team fully understands the available tools. Also, it will help them to know the best way to obtain and apply system information to make proactive decisions, correct and modify orders if necessary.

Learn more about MRP and MPS in Business Central

Join our exclusive webinar – Guide to Successful MRP and MPS in Business Central webinar
on March 11 at 1:30 PM (ET).

Guide to Successful MRP and MPS in Business Central_VOX ISM
David Morales_Vox ISM

Blog post by David Morales – Financial Business Central Consultant

David Morales is a Microsoft Certified Professional (MCP), certified in Microsoft Dynamics Core Setup & Finance. Graduated from UNAB University’s  Duale-Hochschule (Bsc) Business Administration program and Management Specialization Degree.

Read Full Bio


FPAC 2020 Cover

Financial Process Automation Conference: FPAC 2020 Event Recap

Last Thursday, on March 5, we held the biggest financial conference at Microsoft Canada HQ, Financial Process Automation Conference (FPAC). FPAC is an exclusive conference organized for Canadian accounting and finance departments to look at how they can automate their processes through advanced software.

About 250 people gathered at Microsoft Canada HQ on a beautiful sunny day in Toronto for FPAC 2020 and to learn about new technologies in finance, business and accounting.

FPAC 2020

FPAC 2020 Exhibitors 

11 exhibitors participated in the Financial Process Automation Conference (FPAC) 2020.

FPAC 2020 Exhibitors

FPAC 2020 had a jam-packed event agenda with 15 back to back presentations.

Sequence Company Name  Topic  Presenter
1 VOX ISM Microsoft Dynamics 365 Business Central – Financials David Cameron
2 Microsoft Financial Process Automation Tools Mike Fontaine
3 k-eCommerce E-Commerce Solutions Rob Cook
4 DynamicPoint AP automation (Portals) Mike Marcin
5 DiCentral EDI Solutions Billy Ray
6 FreePoint Technologies Machine Integration Al MacKinnon
7 Shoplogix Machine Integration Nick Marchioli
8 Axiom IT Security in 2020 Jason Marilla
9 VOX ISM Cyber Security Trevor Reid
10 Prophix Budgeting Jamie Leveridge
11 Workplace Medical Controlling the costs of Absenteesim – The CFO Perspective Bill Shapiro
12 VOX ISM Reducing the cost, time, and risk on your implmentation Mike Fontaine
13 VOX ISM Tips, Tricks, & Tools (TTT) from a real- life controller that makes my life easier today David Cameron
14 APMA O-AMP Funding Update Gian Paolo Vescio
15 NGEN Super Cluster Funding Christy Michalak

Event Recap Pictures

FPAC 2020 Prep
Microsoft Canada HQ, Mississauga: T Minus 2 Hours.
FPAC 2020 Exhibitors
FPAC 2020 Exhibitors' Group: T Minus 1 Hour.
Full house at Microsoft Canada HQ for FPAC 2020
Full house at Microsoft Canada HQ for FPAC 2020
VOX ISM's President Jim Heaton at FPAC 2020
VOX ISM's President, Jim Heaton, kicked off FPAC 2020 by welcoming everyone and introducing the VOX ISM Team.
VOX ISM's Financial Consultant, David Cameron at FPAC 2020
VOX ISM's Financial Consultant, David Cameron presented the latest financial software by Microsoft - Dynamics 365 Business Central.
Microsoft Solution Expert, Mike Fontaine, presenting the latest financial process automation tools from Microsoft at FPAC 2020
Microsoft Solution Expert, Mike Fontaine, presented the latest financial process automation tools from Microsoft at FPAC 2020.
Rob Cook, Business Development Manager, k-eCommerce, at FPAC 2020
Rob Cook, Business Development Manager, k-eCommerce, presented the key things every B2B e-commerce company needs to be successful.
Mike Marcin, DynamicPoint's Business Development Director at FPAC 2020
Mike Marcin, DynamicPoint's Business Development Director, presented DynamicsPoint EasyAP365 for Invoice Automation.
FPAC 2020
DiCentral's Director of Sales, Billy Ray, presented on their DiAutomotive and Manufacturing solution via WebEx.
Alan (Al) Mackinnon, Director of Sales, FreePoint Technologies at FPAC 2020
Alan (Al) Mackinnon, Director of Sales, FreePoint Technologies, presented on how to leverage IoT for productivity gain and quick ROI.
Nick Marchioli, Shoplogix's VP of Sales at FPAC 2020
Nick Marchioli, Shoplogix's VP of Sales, presented on Smart Factory Solutions - Financial Impact of IoT.
Jason Marilla, Axiom's Managing Director at FPAC 2020
Jason Marilla, Axiom's Managing Director, presented security threats that businesses should watch out for in 2020.
Trevor Reid, VOX ISM's Senior Technology Consultant at FPAC 2020
Trevor Reid, VOX ISM's Senior Technology Consultant, presented ten things that businesses can do to prevent cyber-attacks.
Jamie Leveridge, Partner Business Development Manager at Prophix at FPAC 2020
Jamie Leveridge, Partner Business Development Manager at Prophix, presented their planning and budgeting solution.
Bill Shapiro, Workplace Medical Corp's President and CEO at FPAC 2020
Bill Shapiro, Workplace Medical Corp's President and CEO, presented a CFO perspective on absenteeism in the workplace. Workplace Medical Corp is Microsoft's and VOX ISM's customer for the last five years using Microsoft Dynamics 365 - ERP, CRM and Office 365.
Mike Fontaine at FPAC 2020
Mike Fontaine came back for his second round of presentation to demonstrate VOX ISM's Manufacturing App, which currently ranks at Number 1 on Microsoft AppSource. He later also presented on the three tech trends to look out for in 2020.
APMA's Gian Paolo Vescio at FPAC 2020
APMA's Gian Paolo Vescio presented the latest updates on The Ontario Automotive Modernization Program (O-AMP).
NGen's Senior Technology Manager, Christy Michalak at FPAC 2020
NGen's Senior Technology Manager, Christy Michalak, presented their Advanced Manufacturing Supercluster Funding program.

Vendor Expo Snapshots

VOX ISM would like to thank all who participated in the Financial Process Automation Conference (FPAC 2020). By all accounts, it was a successful event.

A big thank you to all our exhibitors for the outstanding presentations.

Last but not least, the attendees. Thank you all for coming to Microsoft Canada HQ and participating in FPAC 2020.

Missed the event?

No worries! Join our FPAC 2020 conference recap webinar on Thursday, March 12 at 2:30 PM (ET).

FPAC 2020 Recap

Dynamics 365 Business Central and CRM_1

In The Works with VOX ISM: Template/Guided Implementation for Dynamics 365 Business Central and CRM

In any industry, Businesses know that the initial deployment of new ERP or CRM can be the single most important step in determining the long-term success. That is why VOX ISM, Canada’s leading Microsoft Triple Gold Partner, held a session today at the Granite Club in Toronto to finalize its exciting product offering for 2020: Template/Guided Implementation for Dynamics 365 Business Central and CRM.

Built using a strong Microsoft technology platform (Dynamics 365 + Office 365 + LinkedIn + Power Apps), industry specific best practices, and insights, a Template/Guided Implementation is a pre-defined blueprint that will be used to deliver a structured and streamline project with detailed steps to get your business’ base ERP/CRM up and running within 3-4 months of purchase.

Dynamics 365 Business Central and CRM_1
The VOX ISM Team Consulting and Project Management Team headed by Jim Heaton (far left beside the projector), President/CEO and Ed Michitsch (far right beside the projector), General Manager.
Dynamics 365 Business Central and CRM_2
he VOX ISM Consultants hard at work to finalize the details of VOX ISM’s latest product offering for 2020: Template/Guided Implementation for Dynamics Business Central and CRM.

“No matter what type of business you are in, implementing a solid ERP or CRM solution that meets your needs is a critical project that one should be taken seriously. From concerns about time, cost, demonstrating ROI, to practical considerations such as training your employees with the new system, ERP and CRM implementation efforts require commitment and support by a dedicated project team that truly cares about your success.” said Jim Heaton, President, VOX ISM, on a short interview. He further added, “There is no getting around the fact that ERP deployment is a major undertaking, but the process does not have to be painful. With proper planning and execution, implementing an ERP or CRM system should be a smooth process and quickly improve efficiency across your business.”

Are you ready to take your business to the next level? LEarn more about Dynamics 365 Business Central and CRM with VOX ISM Events!

Next Event at Microsoft Canada HQ –  Power BI 101 | Learn to create Power BI dashboards.

Power BI 101 - Level 1 Training Workshop
Paul Roman Latoza_VOX ISM

Paul Roman Latoza

Business Development Coordinator

Paul Latoza graduated from the Aviation Safety Management and Operations program at Seneca College. Shortly after graduation –Paul began his career in the transportation industry before moving onto Marketing and Project Development for a non-profit organization.

With his experience in the transportation industry, he is hoping he can bring his communication and organization skills to assist businesses optimize their success in the changing digital landscape. On the weekends, Paul loves spending time with his family and friends.