Dynamics 365 CRM Playbooks

Staying ahead of the Sales Game with Dynamics 365 CRM Playbooks

Does your Sales Team struggle with scheduling the next best actions with regards to a lead or an opportunity? A couple of examples would be if a new lead is generated on the website and scheduling standard set of activities such as a phone call and an appointment, or if implementing best strategies…


Collaborate with Microsoft 365 Cloud Apps

Collaborate with Microsoft 365 Cloud Apps

Small and Medium Businesses now face new challenges that come with trying to accommodate recent workforce trends – the rise of mobile workforces and dynamic team structures. Microsoft 365 (formerly Office 365) cloud apps empower you to work from anywhere on any device, with a comprehensive…


Secure your Office 365 systems

Living in the New Age of Heightened Security: Taking the Next Step to Secure your Office 365 systems

Recent Russian attacks in the U.S. have brought into clear light the necessity to implement Multi-factor Authentication (or “2fa”) and End-point Protection for Cloud-based systems. While these are currently security options, it is becoming increasingly apparent that they should be “must-haves” in…


Thank you_VOX ISM

VOX ISM | Our Year in Review

2020 is nearly over, and this year will undoubtedly go down in history as a year during which we have all experienced unprecedented change. COVID-19 pandemic has affected everyone around the world. We needed to adapt speedily to “the new normal”: Home office, online meetings, virtual events,…


aligning sales and marketing with Dynamics 365

Benefits of aligning sales and marketing with Dynamics 365

Aligning sales and marketing with Dynamics 365 produces powerful results. It facilitates collaboration and optimizes the sales process from start to finish by bringing your sales and marketing teams together on a unified, full-featured platform like Dynamics 365. Dynamics 365 offers intelligent…


Salesforce-Slack acquisition

Salesforce-Slack acquisition: What does it mean to Microsoft?

Salesforce’s $27.7 billion acquisition of Slack could be a win for subscribers of the popular business messaging platform. But to make it so, Salesforce will have to invest heavily to create a standalone product that’s competitive with Microsoft Teams, analysts said. The…


COVID-19 crisis with Microsoft_Cover

Succeeding in a new reality: Planning your way of COVID-19 crisis with Microsoft 365 Cloud Solutions

It is undeniable to say that COVID-19 has greatly affected our global economy, enterprises – both small and large, and ultimately, changed the very fundamentals of our daily way of life. One notable change from the COVID-19 confinement is completely changing consumer habits, leading to one of the…


Microsoft Teams

Office 365 is now Microsoft 365: Everything you need to know

This year the official branding of Microsoft’s productivity suite has changed from Office 365 to Microsoft 365. The new naming reflects Microsoft’s strategy of providing a single productivity platform for its customers. Microsoft 365 includes every application you know in Office 365.…


Microsoft Power platform_VOX ISM_Cover

Microsoft Power Platform Fundamentals

What is Microsoft Power Platform? Microsoft Power Platform is a group term for four Microsoft applications:  Power BI Power Automate (previously known as Flow) PowerApps Power Virtual Agent Microsoft’s vision behind the Power Platform is to help businesses…


How Covid-19 and Microsoft Teams Changed the Way the World Works

Blog post by Mike Fontaine – Microsoft Solutions Expert. Pre-Covid my average week looked something like below: Post-Covid, we stopped all travel to customers and focused more on working remotely, collaborating and sharing screens using Microsoft Teams.……