Microsoft Social Listening

Microsoft Dynamics CRM spring release improves customer care and unveils social listening for everyone.  Microsoft broke away from industry norms when they announced in their press release, “social capabilities are core to customer relationship management, so they should not be limited to an elite…


Mobile Apps for Business

“Mobile Apps save small businesses almost 600 million hours annually, while smart phones and tablets save nearly 2 billion hours.” ~ Small Business and Entrepreneurship Council  Businesses are frequently relying on mobile apps, tablets and smart phones to remain connected and boost productivity of…


Save with Microsoft Dynamics

The deadline to purchase Microsoft Dynamics is fast approaching - purchase before June 30th and save thousands of dollars. But did you know, you could save even more with our Vox ISM Accelerator? Vox ISM 2014 Vertical Accelerators  (VA’s) are a set of preconfigured industry solutions based on the…


Microsoft Price Increase

Effective July 1st, 2014 Microsoft Dynamics will make significant changes to their pricing structure for products and user licenses. This price change will affect both new and existing customers. If you have been thinking about adding new functionality or users in the next year, now is the time to…


Reduce Training Costs with Vox ISM Vertical Accelerator

"The reality is that the cost of implementing a mid-market to high-end accounting software system will typically range from 1:1 to 2:1 compared to the cost of the software." ~ J. Carlton Collins, CPA  Vox ISM Vertical Accelerator reduces implementation and training costs with software customized…


Microsoft Dynamics Price Increase July 1st, 2014

  No better time to buy! Microsoft announced they would be making significant changes to their pricing effective July 1st, 2014. This price change will affect both new and existing customers. If you are considering purchasing software or increasing your user licenses in the next 6 to 12…


Questions to Consider When Evaluating Software Providers

Whether you are tired of rubber-banding legacy systems or have simply outgrown your entry-level software, it’s time to consider the options available to help move your business forward. With so many selections to choose from, figuring out where to start can feel slightly overwhelming. Before you…


A Case Study of how Sales Reps sell more, faster with mobile dashboards

This is a great example showcasing the interactive dashboard capabilities in CRM, combined with mobile access.   At a high level the sales rep asks a series of questions that drill down to what the customer is looking for, and then he books the order automatically. The real secret in this case…


A picture really is worth a 1000 words

This Infographic took me about 2 hours to create, but it summarizes 3 hours of talking from our user group meeting from April 9th.  It should take you about 30 seconds to read/absorb. From Wikipedia Information graphics or infographics are graphic visual representations of information, data or…


Announcing the launch of the “Vox ISM 2014 Vertical Accelerator”

By Jim Heaton, March 27 2014 Toronto, On – Vox ISM is pleased to announce that we will be launching our latest release of the Vox ISM Vertical Accelerator.  We will be presenting the solution at the Microsoft Canada Building in Mississauga on Wednesday morning April 9th and by a live web broadcast…