Remote Assist - Work together from Anywhere with Dynamics 365 Customer Service - April 28- Webinar

You can use Microsoft Dynamics 365 Remote Assist together with Dynamics 365 Field Service if you want to automatically log call information to a Field Service work order when you end the call. When you sign in to Dynamics 365 Remote Assist for mobile for the first time, you’re prompted to link Dynamics 365 Remote Assist to Dynamics 365 Field Service.  Microsoft Dynamics 365 Remote Assist for mobile extends the capabilities of Dynamics 365 Remote Assist to work with Android or iOS phones or tablets (in addition to Microsoft HoloLens). Technicians can use their phone or tablet to connect and collaborate with an expert on Microsoft Teams.

In this webinar, we will present the core service module, field service module, and finally remote assist.  These are all connected to Microsoft Power BI & Teams. The full webinar, lots of content, worth 45 minutes.

Details

Date:
April 28
Time:
1:30 pm - 2:15 pm - ET EDT
Event Category:

Venue

WebEx Conference Line

This webinar will take place on the Cisco Webex platform. Once registered, we will send you the links required to join the Live Webinar.
Hope to see you at the webinar. For questions, reach out to linda@voxism.com, or call 705-466-7477.

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