Implementing ERP in 2019 – Seminar at Best Western, Mississauga – December 18

Dynamics Specialist

Ed is responsible for the professional services organization at Vox ISM, as well as Customer service and Microsoft CRM implementation and training. Ed is ultimately responsible for the success of our projects, our people, and the solutions delivered.   Ed’s background includes over 20 years in operations management, including many levels of responsibility within manufacturing and professional services organizations, including the implementation of ERP and CRM, and ISO systems as a customer himself. Read Full Bio

Project Manager

With over 5 years experience in client relations and customer service within the healthcare software development industry, Olga brings her project management expertise in planning and directing activities pertaining to Compliance and Education systems implementation, and Electronic Health Record software solution. With over 75 projects managed, Olga served as a single point of contact while driving the project lifecycle from original concept through to final implementation with a focus on enhancing productivity and efficiency. Olga’s overall responsibility comprised of leading testing of new releases, designing software requirements, improving project management documentation, as well as designing training materials and checklists for more streamlined business processes.