Provide seamless, end-to-end customer service experiences within a single solution built on the Microsoft cloud to deliver consistent, connected support to your customers.  In the age of COVID 19, immediate and accurate remote customer support is critical to both your customers and your success.

In this webinar, we’ll cover:

1. Case management (tracks your customer service calls and emails), does not let them slip through the cracks
2. Knowledge management
3. Analytics and Reporting – Power BI, and AI for 2021
4. Tracking your service costs and performance across both your product lines, individual pieces of equipment, and customers as a whole!