Jim Heaton_Vox ISM

Jim Heaton


Jim graduated from Victoria Park High school, University of Toronto, and has a Western MBA. Jim started out as an accountant and has worked in the IT industry for the last 30 years.

He is the President of VOX ISM, which has twice won a two-time Microsoft Partner of the Year award winner (#1 of 12,000 Microsoft Partners). The affiliated company, Shop 9000, was previously Infor’s worldwide partner of the year (#1 of 400 Infor Partners).

Jim stands at the forefront of the fastest evolving technology industry trend: Dynamics 365. He is distinguished by his passion for business, emerging technologies, his focus on collaborative team-building, and his commitment to meeting customer and market demands. His infectious enthusiasm instils him and his team members with extraordinary energy and dedication in an environment where creativity and innovation are encouraged. Jim does not just set out ambitious goals; he motivates people to deliver.

Areas of Expertise

  • Dynamics 365 Solution Architecture.
  • Enterprise Resource Planning (ERP)
  • Customer Service
  • Client Relationship Management (CRM)
  • Business Intelligence (BI)
  • Business Development
  • Strategic Planning
  • Forecasting
  • Entrepreneurship
  • Growth Strategies

Of Interest

Jim is a dynamic public speaker and an industry expert with more than 26 years of successful experience. His entrepreneurial instincts and clarity of vision have carried multiple companies through rapid and continuous growth.