Why you need a Data Warehouse

What is a Data Warehouse ? In computing, a data warehouse or enterprise data warehouse (DW, DWH, or EDW) is a database  used for reporting and data analysis. It is a central repository of data which is created by integrating data from one or more disparate sources. Data warehouses store current as…


Case Study – Trylon Business Intelligence

This is a good example of how business intelligence can really make a difference in the hands of the right people. Below is an inventory listing of what is currently on hand, the value, what is in demand and the average usage over the past 6 months.


CRM Best Practices

One of the simplistic things you can do to improve productivity using CRM is to leave a left voice mail template. On average salesmen will make about 50 phone calls a day. But you can double or triple your effectiveness of your calling by sending a ‘left voice mail’ email and having good…


What the heck is business intelligence?

Unless you’re a regular subscriber to CIO magazine, you probably haven’t even heard of business intelligence. Over this past weekend, I was out with some friends who I haven’t seen for a while and it came up in casual conversation. Even though these guys were executives in large Toronto companies,…