Microsoft Copilot is your AI assistant built into the Microsoft tools you already use. This session introduces what Copilot is, how it works across Microsoft 365, Dynamics 365, and Business Central, and how it can boost productivity for every role in your organization.

Agenda

· What is Microsoft Copilot and how does it work

· Copilot in Word, Excel, PowerPoint, Outlook, and Teams

· Copilot in Business Central: bank reconciliation, marketing text, chat

· Copilot in Dynamics 365 CRM: meeting prep, email drafts, opportunity summaries

· How Copilot uses Microsoft Graph to ground responses in your data

· Free vs. paid Copilot: what’s included and what requires a license

· Security and data protection with Copilot

· Getting started: setup, licensing, and first steps