Microsoft Software: a 2027 Preview
A Microsoft Roadmap For Everything New Coming in 2027
Title: Microsoft Software: A 2027 Preview
Date: October 28 2026
Time: 9:00 AM – 11:00 AM EST – Breakfast will be provided
Location: Mississauga Living Arts Centre, 4141 Living Arts Dr, Mississauga, Ontario, CA, L5B 4B8 in the Mississauga Room
-
Microsoft Copilot
Discover the newest Microsoft Copilot capabilities across business applications and productivity tools, including AI agents, enterprise search, automation, content generation, and emerging autonomous workflows designed to reduce manual effort and accelerate decision-making. -
Dynamics 365 Business Central (Wave 2 Fall Release)
Review the latest Business Central enhancements from the Wave 2 release, including AI-driven productivity features, finance and supply chain improvements, manufacturing updates, reporting enhancements, and expanded Copilot experiences that help organizations operate more efficiently. -
Dynamics 365 Customer Engagement (CRM Fall Release)
Explore new capabilities across Sales, Customer Service, Marketing, and Customer Insights. Learn how AI-powered selling, customer engagement automation, and enhanced analytics are helping organizations improve customer relationships and drive revenue growth. -
Microsoft 365 Productivity Suite
See what's new across Microsoft Teams, SharePoint, Power BI, Outlook, and the broader Microsoft 365 platform. We'll cover collaboration innovations, modern intranet capabilities, advanced analytics, reporting enhancements, and productivity features designed for today's hybrid workplace. -
Questions, Discussion & Strategic Planning
Wrap up the session with an open discussion on Microsoft's roadmap, emerging trends, licensing considerations, and how your organization can take advantage of new capabilities in the year ahead.
VOX ISM looks forward to seeing you in-person at the Mississauga Living Arts Centre!
NAV to GP
Move from Dynamics GP to the modern Microsoft cloud ERP platform
Moving from Dynamics GP to Business Central is not just a technical upgrade; it is a shift from an on-premise, transaction-focused ERP system to a modern cloud platform with Microsoft 365 integration, Power BI reporting, Copilot, and continuous innovation.
Webinar Agenda
● Why Microsoft is sunsetting GP and what the timeline means
● Key differences between GP and Business Central
● Migration paths, tools, and planning considerations
● What data moves automatically and what requires manual effort
● Handling customizations, ISV add-ons, reports, and integrations
● Planning the chart of accounts and dimensional reporting model
● Testing, training, cutover, and go-live strategy
● Next step: GP-to-BC assessment and migration roadmap
Workflows with Business Central
Automate approvals and routine processes with built-in workflow
Business Central includes built-in workflow capabilities designed to automate repetitive tasks and streamline approval processes across your organization. We'll walk through how to configure and
manage approval workflows — from setting up users and triggers to handling escalations — and where to extend automation with Power Automate.
Webinar Agenda
● Understanding workflow vs. business process automation
● What Business Central workflow does: triggers, delegation, and escalation
● Setting up approval users and approval chains
● Configuring workflow templates and triggers
● Working with notifications and email setup
● Handling purchase order and sales order approvals
● Limitations of native workflow and when to use Power Automate
● Live demo: setting up a purchase order approval workflow
Converting NAV on prem to BC in the Cloud
Plan a successful move from NAV on-premises to Business Central SaaS
Many organizations are still running NAV on-premises. Learn what is involved in moving to Business Central SaaS and how to plan a successful cloud migration — from assessing your current environment and customizations to data migration, training, and post-go-live optimization.
Webinar Agenda
● Why move from NAV to the cloud
● Assessing your current NAV environment
● Managing customizations and ISVs
● Data migration considerations
● Security and compliance improvements
● User adoption and training preparation
● Migration project phases
● Post-migration optimization opportunities
AR and AP Automation
Cut manual data entry across receivables and payables with AI and agents
Accounts receivable and accounts payable are full of repetitive, high-volume work. Learn how Business Central, Copilot, and the Payables Agent automate invoice capture, coding, matching, approvals, and collections — reducing manual effort, speeding up cash flow, and keeping a clear audit trail.
Webinar Agenda
● Where automation delivers the most value in AR and AP
● Capturing and coding vendor invoices with the Payables Agent
● Matching invoices to purchase orders and receipts
● Approval workflows, spending limits, and human oversight
● Processing payments via EFT and reconciling the bank
● Automating customer invoicing, collections, and payment follow-up
● AR/AP dashboards and cash-flow visibility in Power BI
● Controls, auditability, and where to start
Using Business Central for your Month/Year End
Close faster and cleaner with a controlled month-end and year-end process
A smooth close depends on the right steps in the right order. This webinar walks accounting teams through the essential month-end and year-end activities in Business Central — reconciliations, adjustments, closing entries, and reporting — with tips and best practices to ensure an accurate, compliant close, plus where Copilot and AI can save time.
Webinar Agenda
● Overview of the month-end and year-end process in Business Central
● Bank, sub-ledger, and account reconciliations
● Recurring journals, accruals, and adjusting entries
● Inventory, fixed assets, and period-end considerations
● Closing the income statement and opening the new fiscal year
● Financial statements, account schedules, and variance review
● Data integrity, security, and audit-trail considerations
● Using Copilot and AI to streamline close activities
CFO Financial Reporting and Dashboards
Real-time visibility into financial performance across the Microsoft stack
Modern CFOs require more than financial statements. Learn how Business Central, Excel, Power BI, and Copilot can provide real-time visibility into financial performance and support strategic decision-making. Financial reporting, dashboards, budgeting, KPI management, and AI-driven analysis are now available directly within the Microsoft ecosystem.
Webinar Agenda
● Building a modern finance reporting platform
● Financial statements and account schedules
● Budgeting and what-if scenario planning
● Executive KPI dashboards and scorecards
● Power BI for financial analytics
● Multi-company and departmental reporting
● AI-powered financial analysis using Copilot
● Creating a monthly reporting strategy
Getting Started with Business Central: Navigation made Easy
Learn to move around Business Central quickly and work more efficiently
This webinar is for new users of Microsoft Dynamics 365 Business Central. Business Central's Role Centers are personalized home screens that show users their most relevant tasks, reports, and information based on their role. We'll show you how to adjust your role screen, navigate the system, and set it up to work best for your company.
Webinar Agenda
● Business Central navigation basics
● Home page and Role Center layout tips
● Using the “Tell Me” search function
● Setting up global actions and shortcuts
● Bookmarking pages for quick access
● Working with lists, views, and filters
● Understanding each Role Center component
● How to switch and personalize roles for better efficiency
Converting NAV on Prem to BC in the Cloud
Many organizations running Microsoft Dynamics NAV are looking to modernize their ERP platform, reduce infrastructure costs, and take advantage of Microsoft's ongoing investment in Business Central. This session demonstrates how Business Central builds on the strengths of NAV while delivering a modern cloud experience, simplified administration, enhanced reporting, Microsoft 365 integration, and AI-powered productivity tools.
· Why organizations are moving from NAV to Business Central
· Discover what's new while preserving the functionality your team already relies on
· See the modern Business Central user experience and productivity improvements
· Learn how Microsoft migration and upgrade tools simplify the transition process
· Explore cloud benefits including automatic updates, security, mobility, and scalability
· Understand how Business Central extends NAV with Copilot, Power BI, Teams, Outlook, and Microsoft 365 integration
· Review common migration strategies, customization considerations, and best practices
· Learn from VOX ISM's experience helping organizations successfully transition to the cloud
Demo Focus
1. NAV versus Business Central user experience
2. Web, mobile, and remote access
3. Outlook and Teams integration
4. Copilot inside Business Central
5. Power BI dashboards and reporting
6. Modern personalization and role centers
7. Microsoft migration tools and upgrade approach
8. Cloud administration, security, and automated updates
Key Takeaway: Business Central delivers everything organizations value in NAV while providing a modern cloud platform with AI, automation, Microsoft 365 integration, and continuous innovation from Microsoft.








