Microsoft Cloud for Manufacturing

Strengthen your manufacturing business by connecting systems and data, allowing you to anticipate change, minimize disruptions, and reduce time to market—all while building better customer relationships using real-time insights.


  1. Product Design and Control
    1. Introduce new products and services quickly.
    2. Centrally manage product information.
    3. Streamline engineering change management processes.
    4. Improve safety, quality, and productivity with hands-free work instructions.
  2. Supply Chain
    1. Six trends shaping supply chain transformation
    2. Stay ahead of supply chain disruptions and keep up with customer demand by transforming from a legacy approach to a resilient manufacturing supply chain model.
  3. Production and distribution
    1. Get support for discrete, process, lean, and mixed-mode manufacturing.
    2. Drive sustainable manufacturing with connected factories using IoT and AI.
    3. Fulfill orders effectively with Intelligent order and warehouse management.
    4. Manage inventory with real-time data.
  4. Sales
    1. Build trust and strengthen relationships with customers.
    2. Streamline and automate sales processes to sell new leads and identify opportunities with existing customers.
    3. Track relationship needs and relationship health with real-time insights.
    4. Personalize customer engagements across multiple channels to cultivate and maintain long-term relationships.
  5. Service
    1. Increase customer loyalty by providing exceptional service.
    2. Proactive field service including AI-optimized scheduling
    3. Omnichannel and self-service customer service

Business Central and Office 365

These two applications — Office 365 and Business Central — are at the core of Microsoft’s digital transformation strategy. The path to digital transformation, according to the Microsoft, is to:

· Engage customers

· Optimize operations

· Empower employees

· Transform products


Microsoft’s direct integration to Outlook provides users with the ability to see all related financial information for a customer or vendor in one spot. You can drill down, view YTD sales or other customer issues.

Microsoft’s direct integration to Excel provides users with the ability to export, modify and import any data, making it easy to report and maintain.

Join us on this webinar to see

· Outlook

– How to turn on the Outlook integration

– How to connect Outlook Contacts to Business Central

– How to use and navigate the embedded app

– Limitations and Benefits.

· Excel

– How to turn on Edit in Excel (or restrict access)

– Demonstration of adding/updating records

– Limitations and Benefits.

We’ll briefly discuss other Office Integrations such as word, SharePoint, teams, flow, power bi but spend more time on the most common applications in a deeper dive.

How to reduce process errors with Manufacturing ERP software?

How to Reduce Process Errors with Manufacturing ERP software?

Food Manufacturers could their lower inventory cost and increase efficiency while complying with food safety regulations by providing greater traceability and accountability using Microsoft Dynamics Business Central. Microsoft Business Central can assist with making informed decision with connected data across accounting, sales, purchasing, inventory, customer transactions, improve forecast accuracy, and accelerate financial close and reporting.

Join us to see

· Quality Management

· End-to-end Traceability

· Food Safety & Compliance

· How to support SQF / BRC / FSMA / GFSI / HACCP Initiatives

· Quality checks from pre-receipt-to-entry-to-exit

· Inventory Control

· Batch Recipe

· Shop Floor Data Collection and Machine Integration

Recession Proof your Business with ERP

Recession Proof your Business with ERP

Statisticians are predicting a recession in 2023 so it is prudent for a savvy CFO to avoid or reduce the import of a recession on their operations utilizing the features and functionalities found in their ERP system.

Manufacturers and Distributors have seen many recessions over the years, they are normal part of the business cycle.  It typically requires a bit of advanced business planning with a focus on revenue preservation, cash flow and investing in technology.

This webinar focuses on some strategies, features in the software that will help you


  1. Introduction to Business Central
  2. Income statements and Balance Sheets with a focus on Liquidity
  3. Cash Flow Module with AI forecasting
  4. Budgeting
  5. Expense Management and approvals
  6. Reducing Inventory with supply chain software
  7. Increasing revenue streams with Shopify and EDI
  8. Increasing customer base with Marketing
  9. How to license the software to give flexibility (monthly, annual and team licensing)

Best Practices to Streamline your Financial Month-End

Companies have long sought ways to streamline processes so that accountants can spend less time collecting numbers and more time analyzing them for the organization’s benefit.

Join us for a 45-minute presentation that focuses on how to streamline processes, making it easier and faster to close and reconcile month-end.

In this webinar, we will demonstrate and discuss:
1. The concept of a Mini month ends (check and balance)
2. Weekly Management Reports
3. Audits
4. Process Controls
5. Procedures
6. Workflows
7. Dashboards

Accelerate your Supply Chain Digital Transformation with Microsoft

During the pandemic, essential materials have been difficult to source in many different industries, and costs have risen rapidly. Freight rates have surged to record highs, and container ships now wait days to unload at ports, leading to constant headaches for companies. Those supply challenges are poised to continue, and Canadian businesses are bracing for continued virus-related troubles as the Delta variant spreads.

If you’re struggling to manage these complexities in spreadsheets, then maybe you are ready to start your supply chain transformation with Microsoft Dynamics 365 Business Central.

VOX ISM is hosting an exclusive webinar dedicated to the supply chain professionals on how to streamline complex processes like dual sourcing, contract manufacturing, container tracking, management of 3rd party logistic warehouses, landed costs, forecasting and more. 

In this webinar, we’ll showcase the capabilities of Dynamics 365 Supply Chain Management. You will learn how to: 

  • Create an intelligent and adaptable supply chain
  • Build flexible manufacturing and distribution processes
  • Accelerate time to market and resolve product quality issues
  • Gain planning agility to fulfill customer demand
  • Optimize inventory and logistics
  • Innovate with intelligent manufacturing operations

CRM within Business Central

CRM within Business Central

A Dynamics 365 Business Central (BC) includes “Relationship Manager.” This is basically “light CRM” functionality that is great for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships to grow your business. This CRM system within BC helps companies stay connected to customers, streamline processes, and improve profitability.

The most important benefits are:

  • if you are an existing Business Central customer you already own this software, thus no licensing costs!
  • It is fully integrated to Outlook and your Manufacturing process.


  1. Present CRM with BC – the actual software
  2. Sales reporting
  3. Costing and implementation

Selling online with Shopify, Amazon, Walmart, and eBay: eCommerce tools for 2022

Selling online with Shopify, Amazon, Walmart, and eBay: eCommerce tools for 2022

n the world of distribution, Shopify, Amazon, Walmart, and eBay are called online marketplaces. These stores facilitate both the buyer and the seller in many ways. An online marketplace is just like an e-commerce website, but the difference is that your product can be listed globally. Typically, the operator of the marketplace doesn’t own any inventory but relies on drop shipments to the end customer.

In this webinar, we’ll explain how marketplaces work with ERP systems and what you need to do to set up and integrate into an online store.


  1. Understanding the supply chain when selling through an online marketplace
  2. Consignment vs drop shipment
  3. eCommerce options and integration platforms
  4. What to watch out for when doing business with Shopify, Amazon, or Walmart

Forget Everything you Know about Reporting

Forget Everything you Know about Reporting

If you are like many business leaders, you may be drowning in reports. Spreed sheets come at a speed that makes it impossible to make sense of it all. What if reporting was more than just something you team had to “get done” and instead helped them “get things done”? Learn how changing the way you understand and interact with reports will prepare you for success with Power BI. In this session, our Power BI Expert Mike Fontaine will go through strategies your business can use to adapt this paradigm and utilize the data at your fingertips in more impactful ways.

Top Reasons Why Microsoft Dynamics 365 CRM Beats Salesforce

Top Reasons Why Microsoft Dynamics 365 CRM Beats Salesforce

Come join us on this interactive webinar to learn more about how Dynamics 365 can help innovate and change the way you do business. VOX ISM has helped many businesses implement Dynamics 365 and migrate from Salesforce. We compiled a list of reasons why companies have been switching over from as well as compared and contrast the 2 solutions for Sales Automation in the SMB market.


1. Licensing

2. No hidden costs

3. Office 365 integration

4. User Friendliness

5. Business Intelligence

6. Marketing Automation

7. Innovation