ChatGPT 101: Everything you need to know

Microsoft Confirms Its $10 Billion Investment Into ChatGPT, Changing How Microsoft Competes With Google, Apple And Other Tech Giants – Jan. 23rd, 2023

With Microsoft finally confirming the recent extension of its partnership with OpenAI, it looks like further updates to this tool can be expected in the near future. It will be exciting to see how Microsoft utilizes this technology in its suite of products and if the company can monetize this new tool.

Agenda for a ChatGPT Webinar:

  1. Introduction to AI and NLP (Natural Language Processing)
  2. Overview of ChatGPT and its capabilities
  3. Real-world applications and case studies of ChatGPT
  4. How to integrate ChatGPT into your business or organization
  5. Q&A session with our ChatGPT expert
  6. Future outlook and potential developments in the field of AI and NLP
  7. Conclusion and wrap-up.

Now in preview: Microsoft Viva Sales with GPT

Your sellers can now communicate more effectively with GPT generative AI.

Generate suggested email content that’s specifically relevant to the recipient—such as pricing, promotions, and deadlines—from your customer relationship management (CRM) system and Microsoft 365 apps with the help of AI in Viva Sales.

This new capability builds upon existing Viva Sales features that help sellers:

  • Cut the drudgery. Focus on building relationships by automating and simplifying tasks with AI-generated emails and data collection and entry.
  • Connect the data. Get more done with actionable insights in the flow of work by bringing together data from Microsoft 365 apps and any CRM system.
  • Crush the sale. Keep momentum rolling with AI-driven analytics that provide recommendations and reminders.

Watch ChatGPT generate AI in Action

Learn more about Viva Sales

Start a one-month Viva Sales trial

On March 1st, VOX ISM hosted one of Canada’s first webinars on ChatGPT, a Microsoft project and product designed to automate customer service chatbots using natural language processing (NLP) and machine learning. The webinar was well-received by attendees, who provided positive feedback on the content and presentation.

If you would like to access a recording of the webinar and the presentation workbook please click here.