We’ll kick off the webinar with a brief overview of how ChatGPT’s advanced AI capabilities can be harnessed to enhance Microsoft Dynamics 365 Business Central and Customer Relationship Management (CRM) systems. This session will cover the basics of ChatGPT, its potential to streamline operations, personalize customer interactions, and automate routine tasks. We will also highlight key benefits such as improved efficiency, enhanced customer service, and the ability to generate insightful data-driven reports.

Deep Dive into Implementation and Use Cases: The second part of our webinar will focus on practical implementation strategies for integrating ChatGPT with Business Central and CRM. We will walk through a series of use cases demonstrating how ChatGPT can assist in sales forecasting, customer service, and marketing campaigns within Business Central and CRM environments. Attendees will learn about setting up the integration, customizing ChatGPT to fit specific business needs, and best practices for training the model with industry-specific data to ensure the most accurate and relevant outcomes. This session aims to provide a comprehensive understanding of how to leverage ChatGPT to unlock new levels of productivity and customer engagement.