Teamwork comes to mind when I think of the Vox team. Writing my exam this morning with Jim, Larry, Linda, Mike, Jacob & David was a great experience. Having a support team that is encouraging you along the way is beneficial. I am definitely happy I made the trip to Toronto to write this certification with this amazing team.
What I was surprised with the most was the similar questions. You really had to read the question properly before answering because the question changed by a few words. They were trying to trick you and see if you were paying attention. If I could give you one tip it would be to take your time and read the questions properly.
My three favourite items in CRM 2016 are:
- Salespeople can now view:
Sales data in familiar Excel templates
Perform What-if analysis, and upload the changes,
All while maintaining the work context.
(For example, you can download your open opportunities, update them in Excel, and import the changes back)
- Mobile has been greatly improved – Microsoft is delivering a seamless user experience across mobile devices, including tablets and phones, in a ‘configure once, deploy everywhere’ model.
- The biggest change is that the interface is very easy to use; everything is on 1 screen now. Saves lots of time
Two years ago when I graduated from Business Marketing at St. Clair I wish they would have prepared me better with the technology side of marketing. Working for a manufacturing company that does business internationally you realize that building strong customer relationships is key for future success. I am looking forward to helping launch the Microsoft Dynamic CRM with the company.
– Gisele Levasseur