A practical roadmap for getting ERP, CRM, and AI right the first time

For business and project leaders planning a Microsoft business applications rollout. Learn how to sequence ERP, CRM, and AI decisions so the program delivers measurable value without creating avoidable scope, data, or adoption problems.

WHAT YOU WILL LEARN

● Define the business outcomes, decision owners, and success measures before selecting features

● Use a configure-first approach to control scope, integrations, and customization

● Build a realistic data migration, testing, training, and cutover plan

● Live demonstration: trace one customer process across CRM, Business Central, and Copilot

● Takeaway: a practical implementation-readiness checklist and phased roadmap