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While Microsoft CRM compares favourably with SalesForce.com on its core usage, it really shines with its reporting suite, lets have a look below on what is available in 2022.


  1. Everything works together in the Cloud in 2022
  2. The 5 screens at the heart of the CRM (Accounts, Contacts, Opportunities, Activities, and your Dashboards).
  3. Work anywhere (Mobile, out of Outlook)
  4. Core CRM reporting for both reps and sales managers
  5. Advanced Reporting
    • Analytics from Power BI
    • Sales Forecasting using Artificial Intelligence (AI)
  6. Microsoft 2022 Pricing

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