An ERP system is used to organize and manage all aspects of a business, from supply chain management to financial data and even payroll. A CRM system organizes one function of the business (Sales & Marketing): to streamline a company’s interaction with current and potential customers — usually through the automation and data sharing of Sales, Marketing, & Service.

Microsoft has a common data model, that means if you enter customer information into CRM it will move to ERP or vice versa.  There are many tactics, tools, and methods to make this seamless and easy.  We will explore this in the webinar:

• Overview of Business Central
• Overview of Dynamics 365 for Sales
• Overview of standard integration and flow of information.
• Custom vs non-standard entities for integration
• Integration requirements – view vs edit
• Where will the information be sourced
• Dealing with updates, changes, and deletions
• Kingsway Software vs Scribe vs EOneConnect
• Power BI vs SSRS

If you can’t make it, register now, and we’ll send you a link to the webinar recording once it’s ready.