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Join us for an online training session on Dynamics 365 Field service. In this session, we will cover what is in CRM vs what is in Dynamics 365 Field service. Participants will get an understanding of how the Dynamics 365 Field Service processes, system architecture and the application streamline and support your front-line workers.
Detailed Agenda
- Overview of Dynamics 365
- What is CRM vs Field Service?
- Field Service configuration and set up
- Demonstration of field service concepts
– Resources
– Scheduling Board
– Service Types
– Incident Types
- Administration
- Customization
- Mobile User Interface
This webinar will take place on Microsoft Teams. Once registered, we will send you the links required to join the Live Webinar.
Hope to see you at the webinar. For questions, reach out to linda@voxism.com, or call +1-705-466-7477.