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VOXEvents_CustomerServiceCRM

Dynamics 365 CRM Customer Service Module - April 29 - Webinar

  1. The 5 screens that every service rep. will use (Accounts, Contacts, Cases, Knowledge Articles, and a Dashboard to keep you on-track)
  2. Service Manager Reporting
    • Case Tracking & Queues
    • Common issues
    • Power BI
  3. 5 tools that you will make your job easier as a service manager
    • Mobile
    • Power BI for reporting
    • Run out of Outlook
    • Integration to LinkedIn
    • Microsoft Teams for communication and collaboration
  4. Microsoft CRM has a new release for spring 2020, it came out April 2, be the first to see it with us!
  5. Online training tools and videos to get started

If you can’t make it, register now, and we’ll send you a link to the webinar recording once it’s ready.

Details

Date:
April 29
Time:
11:00 am - 12:00 pm - ET EDT
Event Categories:
,

Venue

WebEx Conference Line

This webinar will take place on the Cisco Webex platform. Once registered, we will send you the links required to join the Live Webinar.

Hope to see you on the webinar. For questions, reach out to linda@voxism.com, or call 905-840-7477