Latest release of Dynamics 365 Online, also known as CRM 2018 Version 9. – Dynamics 365 Top 10 Features.

What was the key to a successful business? 3 words; Location, location, location. In 2018 it’s Customer Relationship Management. With a CRM system businesses are guaranteed to see a 10-15% increase in sales and an even greater increase in customer satisfaction. How does CRM achieve this? It helps business manage and maintain customer relationships, track engagement and sales, and deliver actionable insights, all in one place. Ditch the spreadsheets and bring your business into the digital age with Microsoft’s most powerful productivity enhancing tools. This includes AI that functions as your own personal assistant. The Relationship Assistant provides you reminders for appointments, suggested actions to close deals, and also queries your data for valuable insights insights about your business. Microsoft’s familiar productivity tools are fully integrated into Dynamics 365 CRM 2018. This includes Outlook, Word, Excel, Power BI, Financials, and more.

Join us on February 7, at 2:00pm as we show you our pick for Dynamics 365 Top 10 Features. If you need more information on the benefits of implementing CRM have a look at this article, 10 Reasons Why Sales People Need CRM.

Dynamics 365 Top 10 Features, and our webinar Agenda

1. Sales Hub
2. Customer Service Hub
3. Relationship Selling with LinkedIn
4. New Activity Feeds
5. Power BI Dashboards in CRM!
6. Dynamics 365 App for Outlook
7. Unified Client Interface
8. Microsoft Flow
9. Multi-Select Option Sets
10. Project Service and Field Service (New Apps)