In manufacturing (TQM) Total Quality management is the continual process of detecting and reducing or eliminating errors on the shop floor but few companies transcend this knowledge to the data entered into the ERP system.

This webinar will explore the ways to improve the quality of the information in Microsoft Dynamics 365 Business Central and how to reduce the process errors and subsequent cleanup downstream.

Agenda: 

1. How to improve the Quality of information entered at the beginning of a business process

2. How to build automation and notifications when data is entered wrong

3. How to audit the existing quality of the database

4. How to embed your business processes into the software

5. How to simplify the screens, provide better training and support for the users

6. How to leverage business intelligence to identify areas for future improvement