A CRM system can help you identify and add new leads easily and quickly and categorise them accurately. By focusing on the right leads, sales can prioritise the opportunities that will close deals, and marketing can identify leads that need more nurturing and prime them to become quality leads. Using CRM well will increase your sales by 10%!

Agenda:

1. Sell more with CRM for sales (5 key screens)

2. The 3 key CRM tools of 2025 that are included at no charge (Copilot, Power BI for reporting, integrated calling)

3. Marketing, the forgotten art, generate more leads, sell more

4. Customer Service, managing customer calls, warranties, and product launches.

5. Management reporting, it is all about the numbers!