Microsoft Dynamics 365 is designed to streamline your marketing, sales and service staff activities with well-organized tools, automated workflows and configurable screens. This makes the software easy to use for busy staff while providing visibility to managers on what’s happening on a daily basis. Today’s webinar is designed for people new to organization that already case Dynamics 365 or executives looking to improve operations.
Microsoft Dynamics 365 Agenda
· Why is CRM?
· What is Microsoft Dynamics 365 CRM?
· What is Microsoft 365, and how does it integrate to Microsoft Dynamics 365 CRM
· Benefits of Microsoft Dynamics 365 CRM
· Setting up Microsoft Dynamics CRM online Account
· Functional modules of Dynamics 365 CRM
· Microsoft Dynamics 365 CRM Records and Entities
· Different types of activities in Microsoft Dynamics 365 CRM
· Difference between Microsoft Dynamics and SalesForce
· Future of Microsoft Dynamics 365 CRM