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Microsoft Dynamics 365 is designed to streamline your marketing, sales and service staff activities with well-organized tools, automated workflows and configurable screens. This makes the software easy to use for busy staff while providing visibility to managers on what’s happening on a daily basis. Today’s webinar is designed for people new to organization that already case Dynamics 365 or executives looking to improve operations.

Microsoft Dynamics 365 Agenda

· Why is CRM?

· What is Microsoft Dynamics 365 CRM?

· What is Microsoft 365, and how does it integrate to Microsoft Dynamics 365 CRM

· Benefits of Microsoft Dynamics 365 CRM

· Setting up Microsoft Dynamics CRM online Account

· Functional modules of Dynamics 365 CRM

· Microsoft Dynamics 365 CRM Records and Entities

· Different types of activities in Microsoft Dynamics 365 CRM

· Difference between Microsoft Dynamics and SalesForce

· Future of Microsoft Dynamics 365 CRM

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