Join us for a 45-minute webinar on to learn about the new capabilities in Dynamics 365 Customer Service and Dynamics 365 Field Service

· A simplified set-up experience.

· New schedule board and map capabilities.

· How knowledge articles and virtual assistants on the mobile app help technicians.

· A new portal for your customers to self schedule and view a technician’s estimated arrival time.

We’ll discuss how to enable these capabilities in your environment, and you’ll have an opportunity to ask questions of product team members.