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Welcome to this fun and informative training session on how to become a Dynamics 365 System Administrator. We will cover the basics of working in the Dynamics 365 environment, give you advanced knowledge in administrative processes and guide you and your users to the best resources available.


1. Basic Information

a. Applications

b. User Permissions

c. Workflows

d. User Options

e. User Settings

f. User preferences

2. Administrative Functions

a. Global Applications

b. Assigning licenses

c. Security

d. Backups/Restore

e. Password Management

3. Support

a. Training Agendas

b. Quick Start Guides

c. Checklists

d. How to articles

e. Videos and Links to the best blogs and community support

f. Resources

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