Microsoft offers a powerful CRM system combining Dynamics 365, LinkedIn, and Office 365 to manage your sales, marketing and customer service while delivering an exceptional end-to-end customer experience

Eighty percent of business leaders from a recent study reported using CRM systems as a single source of truth for their customers. It’s clear the role of CRM has evolved beyond a contact management tool. Modern CRM systems enable leaders to effectively unite teams in a shared view of data — and more importantly, manage customer relationships with ease.

Customer relationships are key to your organization’s growth, so you need the ability to scale personalized interactions and create consistent experiences across the organization. Here’s how Microsoft Dynamics CRM systems can help grow your business.

1. Connect with your ideal customers/prospects
2. Proactively manage your customer relationships, and prospects
3. Reduce your cost of sales
4. Increase sales rep productivity
5. Deliver better customer service
6. Improve customer retention

CRM applications can help increase sales by up to 29%, sales productivity by up to 34% and sales forecast accuracy by 42%. (source: Salesforce)

74% of users said their CRM system gave them improved access to customer data. (source: Software Advice