What is Microsoft Copilot?

• Overview of Microsoft Copilot

• How Copilot works across Microsoft 365 and business applications

• Real-world productivity examples

Understanding Copilot Agents

• What Agents are and how they differ from chat-based AI

• Examples of autonomous and task-based Agents

• Where Agents fit into Dynamics 365, Business Central, and Copilot Studio

Business Value & Use Cases

• How Copilot & Agents reduce manual work

• Common use cases across finance, sales, operations, and customer service

Security, Governance & Readiness

• How Microsoft handles data security and compliance

• What organizations should consider before enabling Copilot & Agents