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Microsoft Dynamics 365 CRM

Join this webinar to learn ‘Customer Service in 2018 – The Deciding factor’ on Wednesday 14th November, 2:00 PM – 2:45 PM. We’ll introduce the Customer Service app for Microsoft Dynamics 365 which will provide you to transform your customer service into a strategic asset. Your agents can resolve issues quickly and reduce handling times with advanced customer service software.

  • Microsoft Dynamics 365 for Customer Service
  • First-call resolution based on instance customer database
  • Create, Manage and resolve customer complaints
  • Capture Complaints from Multiple channels
  • Dashboards and Power BI

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This webinar will take place on the Cisco Webex platform. Once registered, we will send you the links required to join the Live Webinar.

Hope to see you on the webinar. For questions, reach out to linda@voxism.com, or call 905-840-7477

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2:00 pm

Customer Service in 2018 – The Deciding Factor – November 14 Webinar

November 14, 2018 @ 2:00 pm - 3:15 pm EST
Customer Service in 2018 - The Deciding Factor

Event Agenda:
- Microsoft Dynamics 365 for Customer Service
- First-call resolution based on instance customer database
- Create, Manage and resolve customer complaints
- Capture Complaints from Multiple channels
- Dashboards and Power BI

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