Microsoft CRM 2018 UCI

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Good news everyone! Microsoft CRM 2018 on its way, technically it’s called Dynamics 365 V9 but we won’t bother you with semantics. In total there’s over 20 new features that will drastically improve your sales, service, and overall productivity. Technical upgrades aside let’s focus on the new features you’ll be interacting with everyday.

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vox ism fall staff meeting

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Above: Top NAV consultant Shubhang Vayeda presenting the new skills training program for NAV 2017, and NAV 2018. Today the Vox ISM team met at the Granite Club to review the year-to-date and plan for the fall and beginning of 2018. Making improvements to better serve our customers Firstly we reviewed our projects and looked into… Read more »

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Often times you will have a need to create an advance find query so that you can narrow down leads, accounts or contacts in Dynamics 365/CRM based on determined criteria.  Perhaps you may want to create a calling list to Finance Managers in a specific zip/postal code. Once you create this query, you can export… Read more »

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Women in IT - Quoctrung Bui/NPR graph

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The technology industry is predominantly male centric and can be incredibly toxic to women, but it hasn’t always been this way. In fact, the first computer programmers were women and computer science used to be thought of as “women’s work”, even as late as the 1960s. Technology has revolutionized society and permeated every single industry…. Read more »

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Microsoft overtakes Salesforce

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This article was written by Wynand Roos, Co-Founder of The CRM Team, Fourways, Gauteng, South Africa. [1] Microsoft Overtakes Salesforce.com – Forrester They’ve led for decades. But things are now fading for Salesforce.com. Global agency Forrester recently put Microsoft ahead in Salesforce.com’s traditional stronghold: sales software[1]. This is a big coup for Microsoft who have been… Read more »

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labour time reporting on site

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Pictured above: the LTR on the left, replacing the old punch card system on the right. The Vox ISM Labour Time Reporting (LTR) is a module designed specifically for the NAV platform. It is a browser based application that tracks hours for payroll (HR), jobs, and production orders. How does it work? To start their… Read more »

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vox ism careers - we're hiring

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Vox ISM is hiring for 4 positions Are you motivated to build your career in the professional services industry? Are you experienced with Microsoft Office and Microsoft’s business solutions? Have you had exposure to Manufacturing, or ERP/CRM? Is your experience backed by an education in engineering, financials, sales or project management? If you answered yes… Read more »

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AI in today's workplace - Cortana

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There is a lot of debate over the impact of AI; some calling for its regulation and others calling for its development. Regardless of Elon Musk’s fear mongering, there will be a lot of change around the way we do work in the next decade. The tools we use will no longer be passive, but… Read more »

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