Your sellers can now communicate more effectively with GPT generative AI.

Generate suggested email content that’s specifically relevant to the recipient—such as pricing, promotions, and deadlines—from your customer relationship management (CRM) system and Microsoft 365 apps with the help of AI in Viva Sales.

This new capability builds upon existing Viva Sales features that help sellers:

  • Cut the drudgery. Focus on building relationships by automating and simplifying tasks with AI-generated emails and data collection and entry.
  • Connect the data. Get more done with actionable insights in the flow of work by bringing together data from Microsoft 365 apps and any CRM system.
  • Crush the sale. Keep momentum rolling with AI-driven analytics that provide recommendations and reminders.

Watch ChatGPT generate AI in Action

Learn more about Viva Sales

Start a one-month Viva Sales trial

On March 1st, VOX ISM hosted one of Canada’s first webinars on ChatGPT, a Microsoft project and product designed to automate customer service chatbots using natural language processing (NLP) and machine learning. The webinar was well-received by attendees, who provided positive feedback on the content and presentation.

If you would like to access a recording of the webinar and the presentation workbook please click here.