Copilot in Microsoft Dynamics (Business Central, CRM, Office)
- Training on how to use Microsoft 365 Copilot
- Excel
- Chat
- Outlook
- PowerPoint
- Word
- Presentation on Copilot inside Dynamics 365 and Business Central
- Microsoft AI throughout the Power Platform
- How to write better prompts
- AI Security and Governance
- Next Steps to get started!
Eliminate your C drives and D drives with SharePoint
Agenda:
1. Introduction to SharePoint
2. Creating Folders
3. Creating Metatags
4. Version control
5. Integration into Teams
6. Searching, Sorting
Microsoft Copilot Virtual Training Day
- Training on how to use Microsoft 365 Copilot
- Excel
- Chat
- Outlook
- PowerPoint
- Word
- Presentation on Copilot inside Dynamics 365 and Business Central
- Microsoft AI throughout the Power Platform
- How to write better prompts
- AI Security and Governance
- Next Steps to get started!
Why Microsoft NAV Customers are Moving to Business Central Cloud
Microsoft stopped developing CRM on-prem in 2016 and are stopping NAV/BC on-prem development in 2025.
All the cool kids seem to be moving to the cloud. Technology firms now have cloud versions of their products. When capital is tight and other costs are increasing, it’s tempting to hop on the cloud bandwagon.
The top 5 reasons to move to the Cloud are:
On average the new BC software saves lots of time!

Forbes recognizes Business Central Cloud software as the Best of 2024

Copilot is integrated everywhere in Business Central

Microsoft is responsible for the security.
There are 3.7 million users worldwide on the product, and Microsoft invests $29 Billion in annual R&D
If you want to see a live product demonstration Join us, VOX ISM & Microsoft on September 9th at 10:30 AM – 12:00 PM EST at the Mississauga Living Arts Centre
Microsoft Business Central – What’s New for Fall 2024
Copilot, it all works together!
- What Microsoft 365 Copilot is and what its capabilities are
- Customer technical requirements to adopt Copilot
- Privacy, security, and compliance
Best New Features of Business Central
- Accounting improvements in (AP, AR, GL, reporting)
- Supply Chain updates
- Better integration to the Power Platform
- Leveraging Copilot to accelerate Microsoft Dynamics
Best New Features of Microsoft Office (Power BI & Teams)
Microsoft CRM Fall Update
How to move to the cloud, Microsoft product roadmap, Microsoft Fall Promotions.
There will be Coffee and Snacks Provided
Material Requirements Planning in Business Central
Learn how to use Business Central to optimize your inventory and production planning
What we will show
- What is Material Requirements Planning (MRP) and why is it important for your business?
- How Business Central supports MRP with features such as demand forecasting, supply planning, and order generation
- Forrester studies indicate that you can save 8.7 hours per week in purchasing with BC by using all the features available
Demonstration
- How to set up MRP parameters and run the planning worksheet in Business Central
- How to review and modify the suggested order proposals for purchase, production, transfer, and assembly
- How to create and release orders from the planning worksheet
- How to monitor and adjust the MRP plan using reports and dashboards
What you will learn today how to do in BC
Advantages of using MRP in ERP software include:
- Up-to-date inventory control information
- Accurate production scheduling
- Easier working with distributors
- Centralized system with role-based permissions
- Balancing supply and demand in manufacturing
- Exceeding customer expectations.
Best Practices for your Business Central Accounting Software
A webinar agenda to help you optimize your accounting processes and workflows
Best practices for setting up and managing General Ledger
- Multi Company, Multi Division Setups
- Show how to create and modify your chart of accounts and assign dimensions and posting groups
- Demonstrate how to use the account schedules and analysis views to generate financial reports and insights
Best practices for recording and reconciling transactions
- Explain the different types of transactions and journals in Business Central and how to use them
- Illustrate how to enter and post transactions using the general journal, the payment journal, and the cash receipt journal
Best practices for managing AP & AR
- Discuss the importance of managing payables and receivables and how Business Central can help you do that
- Show how to create and process sales and purchase invoices, credit memos, and reminders
- Share tips and tricks for applying payments, issuing refunds, and handling discounts and write-offs
Using Copilot and Power BI to optimize your use of the BC accounting software.
Maximizing Business Value with Dynamics 365 ERP: A Summary of the Latest Study
Maximizing Business Value with Dynamics 365 ERP: A Summary of the Latest Study
Introduction
In 2024, Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to evaluate the potential return on investment (ROI) enterprises might achieve by deploying Microsoft Dynamics 365, an enterprise resource planning (ERP) solution. The results demonstrate significant business value for organizations adopting this technology.
Key Findings
The study revealed that Dynamics 365 delivers meaningful business value across various dimensions:
- ROI: 106%
- Present Value of Benefits: $15.8 million
- Net Present Value: $8.1 million
- Payback Period: 17 months
Breakdown of Benefits
The benefits contributing to the total present value include:
- Increased Profitability: $1.2 million from improvements in accounts receivable, inventory turnover, order accuracy, and other areas.
- Cost Savings from Organizational Simplification: $1.8 million, including savings on overhead and professional services.
- Reduced Infrastructure and IT Operations Costs: $3.9 million by eliminating numerous on-premises legacy solutions.
- Increased Productivity: $8.9 million from unified data access, streamlined processes, and automated workflows.
Enhanced Productivity and Decision-Making
Dynamics 365 enhances productivity through:
- AI-Powered Automation
- Business Intelligence Analytics and Dashboards
- System Access and Data Integration Across Business Units
- Integration with Microsoft 365 and Azure
These features contribute to significant time savings for employees across various functions:
- Finance & Accounting: 14.5 hours saved per week
- Supply Chain & Logistics: 8.7 hours saved per week
- Other Employees: 7.4 hours saved per week
Immeasurable Benefits
The study also highlights benefits that are harder to quantify, such as:
- Enhanced Employee Experience: Dynamics 365 provides greater stability and performance, reducing mundane and tedious work.
- Improved Cybersecurity Posture: Fewer on-premises systems and the shift of management duties to Microsoft reduce cybersecurity vulnerabilities.
Cost Avoidance and Organizational Simplification
Organizations experienced significant cost avoidance by transitioning to Dynamics 365. One vice president in the energy sector highlighted savings exceeding half a million dollars in hardware, software, and colocation contract extensions by moving to the cloud.
Conclusion
Dynamics 365 offers a robust solution for organizations looking to streamline operations, enhance decision-making, and achieve significant cost savings. For a deeper understanding of how Dynamics 365 can benefit your organization, read the full Forrester TEI study or contact Microsoft sales for more information.
Deploying a global ERP solution like Dynamics 365 can provide the agility, profitability, and competitive advantage necessary for success in today’s dynamic business environment.
If you want to learn more about Microsoft Copilot or what VOX ISM has to offer please feel free to register for our next free online training webinar: ChatGPT = Microsoft Copilot Training and Best Practices
Introduction to the Capabilities of Copilot for Microsoft Dynamics 365
What is Copilot and How Does It Work?
· Describe the concept and vision of Copilot, the new generate ai assistant built into Business Central
· Demonstrate how Copilot can skip the traditional search menu and help users navigate quickly to documents, pages, and actions
· Show how Copilot can find information faster and provide relevant suggestions and insights
· Highlight how Copilot can give users tips and guidance on what to do next and how to complete tasks
How to Get Started with Copilot?
· Explain the prerequisites and requirements for using Copilot
· Walk through the steps to enable and configure Copilot
· Share some best practices and tips for using Copilot effectively
The New Copilot Experience in Microsoft Teams
· Explore new prompts unique to roles and industries in Copilot Lab
· Discover catch-up in Copilot Chat
· Improve the way you draft and refine your Word documents
· Collaborate without switching context with Copilot in Loop Components
· Boost response rates with Copilot in Forms
· Transform the way your team works with Copilot in Planner
· Act on employee comments and suggestions instantly with Copilot in Viva Glint
· Integrate and innovate with new Copilot Connectors
· Review and audit site permissions with restricted SharePoint search
· Automate tasks across your enterprise with Copilot Extensions