Copilot Training for Dynamics 365
- Training on how to use Microsoft 365 Copilot
- Excel
- Chat
- Outlook
- PowerPoint
- Word
- Presentation on Copilot inside Dynamics 365 and Business Central
- Microsoft AI throughout the Power Platform
- How to write better prompts
- AI Security and Governance
- Next Steps to get started!
Microsoft Portals with Copilot
Microsoft has released new tools for building client portals. These portals allow partners, vendors, clients, and other stakeholders to securely access specific parts of a company’s network. Users are restricted to the sections they are granted access to, keeping the rest of the network secure. With these tools, Power Apps makers can create external-facing websites that display necessary data securely.
What You Will Learn
- About Portals: Collaboration, Accessibility, Customized Content, Connected Devices, Better Communication, Improve Customer Loyalty, Enhance Customer Service, Increase Productivity, Reduce Errors, Increase Responsiveness, Analytics, Security.
- Design:
- Portal Design: Create portals using the WYSIWYG Power Apps Portals Studio.
- Configuring Components: Set up components on webpages.
- Connecting Lists and Views: Integrate lists and views from Microsoft Dynamics 365.
- Copilot Integration
What is Dynamics 365?
Microsoft CRM is a set of integrated, data-driven software solutions that help manage, track, and store information related to your company’s current and potential customers. CRM tools support marketing, sales, and customer service functions and processes for your business. The purpose of todays webinar is to show you how to organize, record, and enable action with customer data and help track and advance customers along every stage of the buying journey. Effective use of CRM can increase your sales by 29% per Foresters!
Topics
- Dynamics 365 Sales: Manage your sales pipeline, track leads and opportunities, and close more deals
- Dynamics 365 Customer Service: Deliver exceptional customer experiences, resolve issues faster, and increase customer loyalty
- Dynamics 365 Marketing: Create and run personalized campaigns, generate and nurture leads, and measure your marketing ROI
- Dynamics 365 Field Service: Optimize your field operations, empower your technicians, and improve customer satisfaction
- Optimize your sales by using Sales Copilot and Power BI!
Teams Premium vs Sales Copilot
Teams’ Premium vs Sales Copilot:
Which One is Right for Your Sales Team?
- Overview of Teams Premium: Explain what Teams Premium is, how it works, and what benefits it offers for sales teams
- Overview of Sales Copilot: Explain what Sales Copilot is, how it works, and what benefits it offers for sales professionals
- Both Teams Premium and Sales Copilot can help you access and analyze your sales data and metrics and provide you with insights and analytics to optimize your sales performance. However, Teams Premium is more focused on enabling your team collaboration and alignment, while Sales Copilot is more focused on empowering your individual sales growth and development. Let’s have a look!
How much $$$ is each product, and what should you use!
To learn more about Teams Premium and Sales Copilot, and how they can help you achieve your sales objectives, register for our webinar today.
Microsoft 365 Office Admin Training 101
User Administration & Management
Understanding Groups and Distribution Lists
Exchange (Email) Administration
Teams Administration
SharePoint Administration
Security
Knowing what you’ve got (licenses, partners, etc.)
Final Comments
Excel with Excel
What you’ll learn:
• Sorting data
• Removing Duplicates
• Data Validation
• Math Functions
• Freeze Panes
• Working with Dates
• Search and Replace
• Formulas – IF, TRIM, LEFT, MID, SEARCH
• VLookup
• Pivot Tables, Charts and Graphs
• Working with ERP – Budgets, add/modify/delete
Forbes Recognizes Microsoft D365 Business Central as the Leading SMB Cloud ERP
Why is D365 Business Central the Best SMB ERP?
Forbes evaluated several ERP solutions based on various criteria, such as features, pricing, ease of use, security, customer service, and integrations. Here are some of the reasons why D365 Business Central stood out among its competitors such as Oracle NetSuite, SAP Business One Professional, and Acumatica:
- It offers robust functionalities for large corporations and enterprises, while also maintaining scalability and affordable option for small to mid-sized businesses.
- It has a transparent-cost model and a no obligation, free 30-day trial allowing you to test its efficiency prior to making a full commitment.
- It has an intuitive and user-friendly interface that ensures that those familiar with Microsoft products will find it effortless to navigate and operate.
- If you need to do business remotely, a comprehensive mobile application is available, enabling you to efficiently oversee your operations wherever you are.
- It has robust warehouse management and reporting capabilities, which help you optimize your inventory and supply chain, and generate financial reports and custom analytics.
- It connects seamlessly with other Microsoft services like Power BI, Power Apps, and Microsoft 365, and of course Dynamics 365 CRM. These integrations help boost your productivity and foster seamless collaboration.
- It has a variety of third-party integrations available through AppSource, which let you connect with popular applications for analytics, commerce, finance, and HR.
To see the Software in operation, choose one of our upcoming software webinars or download previous webinars to see the software in operation.
Excel with Excel
What you’ll learn:
• Sorting data
• Removing Duplicates
• Data Validation
• Math Functions
• Freeze Panes
• Working with Dates
• Search and Replace
• Formulas – IF, TRIM, LEFT, MID, SEARCH
• VLookup
• Pivot Tables, Charts and Graphs
• Working with ERP – Budgets, add/modify/delete
Excel 101: A Complete Guide
When using Microsoft Dynamics 365 or Business Central, mastering Excel becomes significantly beneficial, enhancing your data analysis, reporting capabilities, and overall business management efficiency. This training guide is to bring new users up to speed with basic excel skills in order to improve data import/export, analysis tools, budgeting and forecasting or auditing in the business systems from Microsoft.
Agenda
Introduction
· Overview of Microsoft Excel
· Explanation of Excel Interface: Ribbon, Tabs, Cells, Columns, and Rows
· Different Types of Data in Excel: Text, Numbers, Dates
· Navigating Excel
Moving Around the Worksheet
· Selecting Cells, Rows, and Columns
· Introduction to Excel Shortcuts for Navigation
· Data Entry
Inputting Data into Cells
· Managing Data: Cut, Copy, Paste, and AutoFill
· Using the Right-Click Menu for Data Management
· Formatting Cells
Changing Font Type, Size, and Color
· Cell Alignment and Text Wrapping
· Formatting Numbers and Dates
· Adding Borders and Fill Color
· Basic Formulas and Functions
Basic Mathematical Operations: Addition, Subtraction, Multiplication, Division
· Introduction to Excel Functions: SUM(), AVERAGE(), MIN(), MAX()
· AutoSum Feature
· Relative and Absolute Cell References in Formulas
· Working with Sheets
Inserting, Deleting, and Renaming Sheets
· Navigating Between Sheets
· Copying and Moving Sheets
· Creating Charts and Graphs
Selecting the Right Type of Chart
· Creating a Chart: Column, Line, and Pie Charts
· Customizing and Formatting Charts
· Data Sorting and Filtering
Sorting Data Alphabetically, Numerically, and by Date
· Basic Data Filtering
· Clearing and Applying Different Filters
· Basic Keyboard Shortcuts
Commonly Used Excel Shortcuts
· Customizing and Creating Your Own Shortcuts
· Saving and Exporting Workbooks
Saving Workbooks in Different Formats
· Exporting Workbooks as PDF, CSV, and Other Formats
· Additional Resources
· Questions and Answers
Effortless Data Management:
1. Smooth Data Import/Export:
· Easily transfer data between Excel and Business Central or Dynamics 365 without hassle, ensuring seamless data integration and management.
Enhanced Data Analysis:
2. Advanced Data Analysis Tools:
· Leverage Excel’s robust data analysis tools to delve deeper into your business data, uncovering insights and trends that are crucial for informed decision-making.
3. Customized Reporting:
· Create tailored reports with Excel’s extensive formatting and customization options, making it easier to analyze and present data in a way that is most relevant to your business.
Streamlined Financial Tasks:
4. Budgeting and Forecasting:
· Utilize Excel’s financial functions to assist in budgeting, financial forecasting, and financial analysis, helping to keep your business’s finances in check.
5. Financial Templates:
· Make use of a multitude of financial templates available in Excel, streamlining various financial tasks and ensuring accuracy and consistency.
Time-Efficient Automation:
6. Automated Tasks:
· Automate repetitive tasks with Excel macros, saving time and reducing the likelihood of errors, which is essential for efficient business operations.
7. Integrated Planning and Scheduling:
· Integrate Excel with Business Central or Dynamics 365 to enhance planning, scheduling, and project management by utilizing Excel’s planni
Collaborative Capabilities:
8. Collaborative Work:
· Work collaboratively on Excel documents with team members, improving coordination and ensuring everyone is on the same page.
9. Data Sharing:
· Conveniently share insights and data with team members, stakeholders, or clients by exporting data and reports from Excel, facilitating clear and concise communication.
Comprehensive Integration:
10. Seamless Integration:
· Benefit from the seamless integration between Excel and Microsoft’s suite of business solutions, ensuring cohesive and integrated business operations and data management.
By acquiring expertise in Excel, users of Business Central or Dynamics 365 can greatly enhance their efficiency, data analysis, and reporting capabilities, thereby contributing to more informed decision-making and optimized business operations.
Artificial Intelligence for Dummies
Dip your toes into the world of AI without the headache! Navigate the AI universe in a fun, interactive, and jargon-free environment, and leave with a toolbox of knowledge, minus the confusion!
Agenda
· AI Fun Facts and Myths
· Types of AI and Examples
· What is Co-Pilot
· How Microsoft Co-Pilot Works
· AI tools and technology that you can use today!
· AI In Action – fun demonstrations with voice assistants
· Questions and Answers