Microsoft Best Apps Conference - VOX ISM

Microsoft Best Apps Conference - May 20

Microsoft Best Apps Conference - VOX ISM

Continuous improvement has become the new normal for Canadian businesses in the age of COVID-19 and beyond.

Microsoft & VOX ISM want to invite you to join the biggest Canadian Microsoft Partner event – The Best Microsoft Apps Conference.

In this conference, we’ll showcase the Top 10 Microsoft Partner Apps that will help Canadian businesses to embark on their digital transformation journey in the current economic environment.

Conference Agenda

  • Conference kick-off by Jim Heaton, President, VOX ISM (Microsoft Triple Gold Partner)
  • Keynote presentation by Mike Fontaine (aka Manufacturing Mike)
  • 10 back-to-back presentations by Microsoft Partners on the Best Microsoft Apps for Canadian businesses
  • Q&A Session

You Should Attend Best Apps Conference If:

  1. You are looking for new ideas, trends and applications to help support your growing business.
  2. Your business has changed since COVID, but your ERP and CRM system hasn’t. It would be best if you now had mobile access, better security, better reporting, and a system that can keep up with continuous improvements.
  3. You are looking to invest in automation to reduce costs and labour in Finance, Manufacturing, Quality or Supply Chain departments.
  4. You are finding ways to unify relationships, processes, and data with connected, comprehensive, cloud business applications.
  5. You want to discover how to provide a safer workplace with tools to maintain productivity as teams work remotely.
  6. You want to learn how to get funding and grants to accelerate the adoption of new technology.
  7. You want to hear directly from Microsoft experts about hundreds of new applications, features, and capabilities of Dynamics 365 and Microsoft Power Platform 2021 release wave 1.

So join us and experience tomorrow’s innovations for your business – today.

[event_details]

This webinar will take place on the Cisco Webex platform. Once registered, we will send you the links required to join the Live Webinar.
Hope to see you at the webinar. For questions, reach out to linda@voxism.com, or call 705-466-7477.


2021 release wave 1 plan for Dynamics 365 and Power Platform

Microsoft's 2021 Release Wave 1 Plan for Dynamics 365 and Power Platform

Microsoft 2021 Release Wave 1 Plan Overview

The 2021 release wave 1 plan for Dynamics 365 brings innovations that provide you with significant capabilities to transform your business. The 2021 Release Wave 1 contains hundreds of new features across Dynamics 365 applications, including Sales, Customer Service, Marketing, Field Service, Finance, Supply Chain Management, and Business Central.

The 2021 release wave 1 describes all new features releasing from April 2021 through September 2021.

2021 release wave 1 plan for Dynamics 365 and Power Platform

Dynamics 365 Sales

Dynamics 365 Sales focuses on adding productivity enhancements for sellers and providing more access to data-driven insights to help with decision-making. Look for updates to automation and sequencing, conversation intelligence, and many exciting updates to the mobile app, enhancing the mobile experience for sellers on the go.

Dynamics 365 Service

  • Dynamics 365 Customer Service transforms the contact center by providing intelligent omnichannel routing across channels. The all-in-one contact center will ship with a logistic and integrated first-party voice and chat solution to enable customers to be up and running quickly.
  • Dynamics 365 Field Service introduces a comprehensive experience for customers that will allow them to self-schedule service and rate technicians to ensure maximum satisfaction. Other investments in 2021 release wave 1 include a streamlined onboarding experience, comprehensive customer engagement capabilities, and broader resourcing options.

Dynamics 365 Business Central

Dynamics 365 Business Central delivers a set of new features designed to simplify and improve the way our partners administer tenants and how administrators manage licensing and permissions. Application enhancements expand the integration with Microsoft Teams, add country and regional expansions, and include moves to Visual Studio Code to provide modern development tools, further enhancing developers’ productivity.

Microsoft Power Platform

Microsoft Power Platform enables users and organizations to analyze, act, and automate the data to transform their businesses digitally. Microsoft Power Platform today comprises four products: Power BI, TEAMS, Artificial Intelligence (AI), and security updates.

Discover what this release means for you and your business and how it will help you.

Dynamics 365 Spring Conference (2021 Release Wave 1 plan)

Join us for Dynamics 365 Spring Conference on April 29 from 1:30 PM – 3:00 PM (ET) to learn how the latest innovations across Dynamics 365 and Microsoft Power Platform can transform data from every source to improve decision making.

In this webinar, we’ll cover:

  • Overview of Microsoft;’s 2021 Release Wave 1 plan – What’s new for Canadian Businesses
  • Top 5 VOX ISM’s favourites by module (ERP, CRM, Power BI)
  • How do you get a copy to work within your sandbox environment?

Microsoft Dynamics 365 Spring Conference - New Product Releases for Canadian Businesses - April 29

How Dynamics 365 Drive Sales Revenue

How Dynamics 365 Drive Sales Revenue and Reduce Sales Costs

With remote selling and digital experiences becoming the primary way of engaging with customers, updating your customer relationship management (CRM) solution is more important than ever. Updating your CRM solution to unify customer data and keep sales and marketing aligned can make a big difference. That’s even more important in a world where remote selling and digital experiences are becoming a primary engagement model. At the same time, you have to justify the ROI and ensure IT is on board. Microsoft Dynamics 365 can help you meet all of these challenges! 

Improve seller efficiency and remove manual tasks

Sales reps may spend nearly two-thirds of their time on non-revenue-generating activities. Dynamics 365 CRM can help change this. With familiar Microsoft 365 (Office365) experiences, sellers can connect and collaborate seamlessly with customers and colleagues from any location. Efficiency improvements increase productivity and reduce costs. Context-sensitive help and an intelligent sales process speed up results.

Provide tools to help sellers work with customers remotely

More than ever, your sales teams need to be able to guide and collaborate with customers from almost anywhere. When you make the buyer’s process easier, buyers succeed, and sellers win. Microsoft Dynamics 365 solutions are specifically designed to support remote selling with digital communication and experiences. These give customers more ways to buy independently, so sellers can focus on customers who need more attention.

A single workspace with everything remote sellers need 

Virtual meetings and collaboration with Microsoft Teams enable engaging and productive interactions with buyers in a private, secure environment. Integrated insights from LinkedIn Sales Navigator help you find and work with the right leads remotely, more easily checking in during key changes, such as job promotions, and tailoring your content and conversations based on what’s currently resonating.

Centralize account information to reduce time spent across multiple tools

Sales depend on relationships. That can create intense pressure, whether sellers are working with buyers remotely or in-person. Sales teams need unified data to make smart choices about where to deploy time and talent.

Organizations need to bring together customer data across the full range of available sources, from licensing to marketing engagements to service requests. This helps them become more customer-centric, with marketing, sales, and service professionals getting the insights they need to personalize engagement across all touchpoints.

Simplify operational excellence

Efficient operations support reduced costs and better margins. Free your company’s sellers to do what they do best with Dynamics 365. They can save time with contextual prompts, align to best practices using repeatable techniques, take advantage of processes and tools that support remote selling, and minimize their training time with a guided experience.

Empower your sales management with AI and analytics

High-performing organizations use analytics and AI to boost seller success, and up to 30 percent of B2B companies are augmenting at least one of their prime sales processes using AI. Dynamics 365 Sales embeds intelligence into daily workflows in a cost-effective solution. It helps sales teams:

  • Increase conversion and win rates with opportunity and lead scoring. 
  • Get recommendations for personalized talking points and the next best steps. 
  • Focus on high-priority customers with relationship health scores.
  • Find new ways to support digital and remote selling.

Microsoft offers a complete selling solution

  • Help your sales teams connect and collaborate, even when selling remotely, through close integration with Microsoft Teams and Outlook. 
  • Collaborate seamlessly with Microsoft 365 while maximizing your existing investment in productivity tools and the relationship data those tools generate. 
  • Align sales and marketing by unifying Microsoft 365, CRM, social media, and other data to engage with buyers in meaningful, personalized ways. 
  • Run meetings and webinars using direct integration with Microsoft Teams and Dynamics 365 Marketing. 
  • Deliver the next best action to support customers by effectively capturing their feedback and conducting sentiment analysis.

On the operational side, the Microsoft cloud platform reduces cost and complexity for your IT team. Sellers can maximize efficiency thanks to familiar commands and interfaces so they can get up to speed with less training. Integration with collaboration tools that your sellers already use can help them avoid miscommunication and missed opportunities, even when working remotely. Best of all, Dynamics 365 delivers more value for less money than competing sales force automation (SFA) solutions.

Choose a smart stack to navigate the realities of modern selling 

Looking for a solution that drives revenue, cuts costs, aligns sales and marketing, and meets the needs of finance, sales, and IT all at once? Put Dynamics 365 on your shortlist. Join VOX ISM’s exclusive webinar on March 10 at 1:30 PM (ET) to see Microsoft Dynamics 365 live in action! 

Take your business to new heights with Dynamics 365 - March 10 - Webinar

Microsoft Dynamics 365 for Manufacturing

Microsoft Dynamics 365 for manufacturing is designed to drive business transformation and achieve growth and greater social responsibility through digital technology. Microsoft’s cutting-edge technology solutions help manufacturers design sustainability throughout the value chain and lifecycle of their products and services.

Dynamics 365 supports safer and more agile factories and resilient supply chains, unlocking innovation through sustainable products and services and engaging customers and the workforce in new ways. With intelligent manufacturing, Canadian manufacturing businesses can eliminate waste and engineer better outcomes for all their stakeholders.

The Challenge

Canadian manufacturers must embrace technology that offers agility in the supply chain to quickly respond to changes in the environment, customer preferences, competitive forces, or unforeseen crises.

  • The growing need for cost efficiencies to suppress increasing freight labour and rising commodity prices.
  • Lack of end-to-end visibility due to siloed systems and massive volumes of data needed for robust insights
  • Greater need for agility and resilience to quickly respond to changes in the environment
  • New customer demands for faster, accurate fulfilment across multiple global channels

The Solution 

Dynamics 365 for manufacturing enables Canadian manufacturers to harness data to unlock new efficiencies, reduce costs, and increase the supply chain’s resilience.

  • IoT: Connect your supply chain operations to the cloud or extend intelligence to the edge.
  • Databases: Fully managed relational, NoSQL, and in-memory databases.
  • Blockchain: Increase transparency, traceability and safety of your shipments.
  • Synapse Analytics: Gather, store, process, analyze, and visualize supply chain data to glean critical insights.
  • AI and Machine Learning: Simulate scenarios and generate prescriptive recommendations throughout the supply chain.
  • Extensibility with AppSource: Leverage over 2,000 applications from leading manufacturing partners for your supply chain solution.
  • Power BI: Connect all your existing apps and data sources to analyze, share, and promote insights across your supply chain.

How Dynamics 365 for Manufacturing works?

Manufacturers use Dynamics 365 to make more informed decisions by analyzing and acting on supply chain operations insights.

  1. Leverage interoperable IoT and the cloud to bring together disparate data sources into a unified data environment.
  2. Process and transform your data into meaningful insights with big data and advanced analytics
  3. Visualize the insights and gain an end-to-end view of your supply chain to deliver value across the enterprise
  4. Predict customer demand, optimal inventory and potential disruptions by leveraging advanced analytics and machine learning
  5. Automate sourcing, optimize inventory and increase precision in demand forecasting with AI and algorithmic decision-making

Results 

  • Greater supply chain agility and ability to respond quickly to disruptions 
  • Lower sourcing, inventory, and delivery costs while maintaining service levels
  • Increased customer satisfaction, loyalty, and retention 
  • Enhanced sustainability efforts and waste reduction
  • Improved decision making and risk reduction 
  • New efficiencies gained through increased automation 

Benefits for all roles:

VP of Supply Chain, Chief Supply Chain Officer 

  • Implement resilient supply chains that are predictive, intelligent, and agile.
  • Make informed decisions confidently, quickly, and accurately. 
  • Predict and respond to risks or setbacks.

Chief Operating Officer, Head of Manufacturing Operations

  • Garner faster, timelier, and more comprehensive insights
  • Gain the agility to adjust production schedules as needed
  • Democratize information to workers everywhere

Chief Technology Officer, Chief Information Officer, Chief Data Officer 

  • Aggregate all operational and business data into a single view 
  • Optimize end-to-end supply chain and business performance 
  • Simplify horizontal and vertical supply chain integration

See how Microsoft Dynamics 365 for manufacturing is empowering manufacturers to achieve more. Join our exclusive webinar on February 11 with Manufacturing Mike. 

7 Powerful Supply Chain Trends You Should Not Ignore in 2021 - February 11 - Webinar

VOX ISM Training Events

Microsoft 365 & Dynamics 365 Webinars - VOX ISM Training Events

Each year, VOX ISM hosts hundreds of events to help Canadian businesses achieve digital transformation by learning about Microsoft 365 and Dynamics 365 solutions. We have just launched our training events scheduled until April 2021. VOX ISM Training Events include free online training on Microsoft 365 (formerly Office 365) cloud apps, Dynamics 365 CRM and Business Central (formerly NAV). Microsoft and VOX ISM are committed to further your learning and empowering you and your organization to achieve more. VOX ISM training events are a remote learning offering, which provides a unique opportunity to attend Microsoft upskilling events from wherever you are.

Dynamics 365 Business Central Training

Dynamics 365 Business central is a cloud-based ERP tool helping small and mid-scale organizations. This tool is adaptable to integrate with Microsoft’s cloud services like Power BI, Microsoft 365 and PowerApps.

You can also learn from Microsoft’s free learning paths that contain hundreds of carefully structured and defined lessons with clear step by step guidance. These videos’ primary focus is to provide complete training to manage manufacturing, supply chain, and financial aspects through its cloud-based ERP software (Business central).

https://docs.microsoft.com/en-us/learn/browse/?products=dynamics-business-central&filter-products=business%20ce

Dynamics 365 CRM Training

Dynamics 365 CRM offers enhanced customization and integration with other Microsoft cloud apps, making Dynamics 365 the CRM of choice for business.

With VOX ISM Training Events, you can learn to configure, customize, and deploy the Dynamics 365 application suite to meet your business needs. 

Microsoft 365 Training

Last year the official branding of Microsoft’s productivity suite had changed from Office 365 to Microsoft 365. The new naming reflects Microsoft’s strategy of providing a single productivity platform for its customers.

Microsoft 365 includes every application you know in Office 365. Microsoft 365 will help businesses achieve more with innovative Office apps, intelligent cloud services, and world-class security.

VOX ISM Training Events Schedule includes comprehensive training on Microsoft 365 Cloud Apps.

MICROSOFT 365 TECH IN FOCUS – INTRO SESSIONS
Teams
January 19 | 11:00 AM – 12:00 PM Turn your seminar into a webinar with Microsoft Teams Live Events Register Here
March 9| 11:00 AM – 12:00 PM Transform collaboration with Microsoft Teams Register Here
March 30 | 1:30 PM – 3:00 PM Microsoft Teams: Training Bootcamp Register Here
April 13 | 1:30 PM – 2:15 PM Skype for Business Retirement in 2021 – What does it mean to you? Register Here
Security
February 9 | 1:30 PM – 2:15 PM Top Cybersecurity Questions to Ask Yourself in 2021 Register Here
Outlook
January 26 | 11:00 AM – 12:00 PM Top Tips & Tricks to Get More Out of Microsoft Outlook Register Here
SharePoint
February 2| 11:00 AM – 12:00 PM Eliminate your C drives and D drives with SharePoint Register Here
Delve
February 9| 11:00 AM – 12:00 PM Microsoft 365 Tech in Focus – Delve Register Here
OneNote
February 16| 11:00 AM – 12:00 PM Microsoft 365 Tech in Focus – OneNote Register Here
Forms
February 16 | 1:30 PM – 2:15 PM Microsoft 365 Tech in Focus – Forms Register Here
Excel
March 2| 11:00 AM – 12:00 PM Microsoft 365 Tech in Focus – Excel (Essential Training) Register Here
MyBookings
March 2 | 1:30 PM – 2:15 PM Microsoft 365 Tech in Focus – Bookings Register Here
MyAnalytics
March 9 | 1:30 PM – 2:15 PM Microsoft 365 Tech in Focus – My Analytics Register Here
Stream
March 16 | 1:30 PM – 2:15 PM Microsoft 365 Tech in Focus – Stream Register Here
Yammer
March 23 | 1:30 PM – 2:15 PM Microsoft 365 Tech in Focus – Yammer Register Here
Microsoft vs Google
March 23| 11:00 AM – 12:00 PM Microsoft 365 (formerly Office 365) vs Google Workspace (formerly G-suite): Which productivity suite is best for your business? Register Here

 

Download VOX ISM Training Events Schedule

VOX ISM is Canada’s largest cloud-based, triple gold certified Microsoft Dynamics Partner and we specialize in implementing and training the Dynamics 365 Business Central, CRM and Microsoft 365 Cloud apps. VOX provides complex Microsoft knowledge in an easy and more straightforward way to users with a series of introductory and advanced level training. Join our upcoming webinars.


Excel with Excel - April 8 - Webinar

Excel with Excel - April 8 - Webinar

Excel with Excel - April 8 - Webinar

An old ERP joke was ERP stood for ‘Excel Replacement Program’ instead of Enterprise Resource Planning.  According to a study by Deloitte, 70% of companies still use Microsoft Excel for sensitive and critical data and processes and over one billion people use and rely on Microsoft Excel every day to collect and manage data, make important calculations and decisions.

At VOX ISM we don’t believe Excel will truly be replaced. ERP is complicated, inflexible, and rules-based while Excel provides freedom, flexibility and enhances productivity.

So how can you get the best of both worlds? That’s what this webinar is all about, welcome to the future and learn why Microsoft’s Power Platform is so powerful.

In this webinar, we’ll cover:

  • Overview of new Microsoft Technology
    • Power BI
    • AI
    • Teams
    • Power Automate
  • How Excel evolved to come Power BI
  • Evolving data collection strategies (Forms and Power Apps)
  • Where should Excel data reside? (Sharepoint, Microsoft Dataverse, ERP)
  • Security, Sensitivity, Fraud Protection and Distribution
  • Bi-Directional Integration
  • Examples of Excel used in industry
    • Quoting/Estimating
    • Supply Chain
    • Accounting
    • Sales Analysis

[event_details]

This webinar will take place on the Cisco Webex platform. Once registered, we will send you the links required to join the Live Webinar.
Hope to see you at the webinar. For questions, reach out to linda@voxism.com, or call 705-466-7477.


Microsoft AI 201

Microsoft AI 201 - Advanced Level - April 27 - Webinar

Microsoft AI 201

Have you ever wondered how Netflix automatically understands your preferences and finds the best fit or match based on what you have watched?  The technology that Netflix is using is AI or machine learning and its purpose is to sell you on a show…but what if we could use this technology to recommend to your customers the most profitable items based on their sales history and profile?

Because that’s what we are going to build on today’s webinar!

Agenda:

  • Hands-on creation of Netflix’s algorithm using the Azure machine learning studio
  • But instead of movies, we’re going to use products, costs, margins and customers
  • It’s not simple, so that’s all that we’re going to do!

For machine learning:

  • You need to create an Azure Account and be able to log into the machine learning studio – its free
  • You must have Microsoft Excel, and we will email you the examples upon registration.

[event_details]

This webinar will take place on the Cisco Webex platform. Once registered, we will send you the links required to join the Live Webinar.
Hope to see you at the webinar. For questions, reach out to linda@voxism.com, or call 705-466-7477.


Digital Transformation of Supply Chains and the Role of Portals - April 22 - Webinar

  • Part 1
    • Transformation of Supply Chains
    • Migration of manufacturing to 3rd party logistics companies
    • Need for better communication amongst various parties involved
    • How self-service portals can help
  • Part 2
    • Office 365 Portal for Customer/Vendor Portals
    • Customer portal for order entry, status, shipping and financial details
    • Vendor portal for purchase order management
    • Communication of work order status and bill of material details

[event_details]

This webinar will take place on the Cisco Webex platform. Once registered, we will send you the links required to join the Live Webinar.
Hope to see you at the webinar. For questions, reach out to linda@voxism.com, or call 705-466-7477.


Microsoft AI 101 - Intro Level - April 20 - Webinar

Microsoft AI 101 - Intro Level - April 20 - Webinar

Microsoft AI 101 - Intro Level - April 20 - Webinar

Let’s get started in AI and Machine learning!  You’ve probably heard about it in the news and know that other companies are using it, but what is it? How does it work? And how can a typical manufacturing and distribution company take advantage of the technology?

Please join us in a “hands-on” approach to understanding what AI is and how to use it.  The format will be similar to the other 101 series, which is a combination of education and doing.

Agenda:

  • What is Data Science?
  • What is Machine Learning?
  • What kinds of prediction questions can you ask?
  • Common Algorithms
  • Data
  • Simple Predication
  • Hands-on creation in the Machine Learning Studio

This webinar focuses on Machine learning, which is an application of artificial intelligence (AI) that uses algorithms to identify patterns within the data, and those patterns are then used to create a data model that can make predictions.  After building, the model the system has the ability to automatically learn and improve from experience without being explicitly programmed and Microsoft provides toolsets that make this process as easy and drag and drop.

This webinar is designed for people will little to no experience in programming, R-Scripts, Data Science, Statistics, etc. but want to learn something new and understand how this technology will shape the future.

For machine learning:

[event_details]

This webinar will take place on the Cisco Webex platform. Once registered, we will send you the links required to join the Live Webinar.
Hope to see you at the webinar. For questions, reach out to linda@voxism.com, or call 705-466-7477.


Microsoft Dynamics 365 Spring Conference - New Product Releases for Canadian Businesses - April 29

Microsoft Dynamics 365 Spring Conference - New Product Releases for Canadian Businesses - April 29

Microsoft Dynamics 365 Spring Conference - New Product Releases for Canadian Businesses - April 29

In this webinar, we’ll cover:

  1. Overview of the Microsoft Wave 1 release
  2. Top 5 Vox favourites by module (ERP, CRM, PBI)
  3. How do you get a copy to work within your sandbox environment?

The 2021 release wave 1 for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications, including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, Fraud Protection, & Business Central.

Dynamics 365 Sales focuses on adding productivity enhancements for sellers and providing more access to data-driven insights to help with decision-making. Look for updates to automation and sequencing, conversation intelligence, and many exciting updates to the mobile app enhancing the mobile experience for sellers on the go.

  • Dynamics 365 Customer Service transforms the contact center by providing intelligent omnichannel routing across channels. The all-in-one contact center will ship with a logistic and integrated first-party voice and chat solution to enable customers to be up and running quickly.
  • Dynamics 365 Field Service introduces a comprehensive experience for customers that will allow them to self-schedule service and rate technicians to ensure maximum satisfaction. Other investments in 2021 release wave 1 include a streamlined onboarding experience, comprehensive customer engagement capabilities, and broader resourcing options.

Dynamics 365 Business Central delivers a set of new features designed to simplify and improve the way our partners administer tenants, and the way administrators manage licensing and permissions. Application enhancements expand the integration with Microsoft Teams, add country and regional expansions, and include moves to Visual Studio Code to provide modern development tools, further enhancing the productivity for developers.

Microsoft Power Platform enables users and organizations to analyze, act, and automate the data to digitally transform their businesses. Microsoft Power Platform today comprises four products: Power BI, TEAMS, Artificial Intelligence (AI), and security updates

Discover what this release means for you and your business and how it will help you.

[event_details]

This webinar will take place on the Cisco Webex platform. Once registered, we will send you the links required to join the Live Webinar.
Hope to see you at the webinar. For questions, reach out to linda@voxism.com, or call 705-466-7477.