Microsoft Teams: How to Deploy

Our Teams specialist will walk through the implementation and roll out of Microsoft Teams project for your company.

In this Webinar You Will Learn How To:

  • Teams and Channels Structure
  • User adoption and management
  • Policies and Procedures
  • Security and Backups
  • Implementation Plan
  • Training Plan for your staff
  • Questions and Answers

See all your files 

  • Overview of files storage in Microsoft Teams
  • See recent files, files from across teams, and downloads
  • Access OneDrive
  • Connect to another cloud storage location (if requested)

Customize and extend 

  • Pin additional apps or unpin unused apps
  • Preview to extending Teams experience (covered in advanced Teams courses)


Microsoft Teams Calling

Microsoft Teams Calling

The Future of Calling Meets Collaboration:

Overview of the shift toward integrated communication in the workplace

Incorporating Calling into Workflows

Features like call transferring, spam identification, Apple CarPlay, and device integration

Integrating Telephony with Microsoft Teams

Operator Connect, Microsoft Teams Calling Plans, and certified third-party contact center solutions

Efficient Teams Meetings– How to prepare, join, and navigate Teams meetings with key actions like sharing and raising hands

Calendar and Meetings in Teams

Link between Outlook and Teams, booking online meetings, and essentials on meeting details and RSVP

Q&A Session

Audience questions and clarifications

Closing Remarks

Summary and what to expect in future updates


Microsoft Teams - How to Deploy

In this Webinar You Will Learn How To:
Teams and Channels Structure
User adoption and management
Policies and Procedures
Security and Backups
Implementation Plan
Training Plan for your staf


Microsoft Teams 201

The future of calling is where calling meets collaboration—bringing together different
communication modalities to support the way you work.
Incorporate calling into the flow of work
• Seamlessly transfer calls between devices: Teams Phone now offers the ability for
you to transfer a call from your computer to a mobile device or vice versa, without
interrupting the call.
• Spam call identification: Teams Phone uses advanced industry techniques to identify
likely spam calls, allowing users to avoid unnecessary interruptions to your day by spam
calls.
• Apple CarPlay support: Apple CarPlay support for Teams enables users to join calls
and meetings using your vehicle’s built-in controls or hands-free using Siri.
• “Better together” device experience: The new “better together” experience means
that Teams devices now complement each other, allowing users to answer a call, mute
or unmute, and end the call on either the device or the Teams client.
• Walkie-talkie for desk phones: Connect quickly with colleagues with a push-to-talk
function available on desk phones.
Connect existing telephony with Microsoft Teams
• Operator Connect: Operator Connect, enables our customers to simply connect your
operator-based public switched telephone network (PSTN) service into Teams with a
managed experience, now extending the ability to enable PSTN calling in Teams to
three great options.
• Microsoft Teams Calling Plans expansion: Microsoft Teams Calling Plans offer a
simple way to deploy calling in Teams without on-premises equipment, available in 33
markets.
• Bring your own contact center (certification): Teams Phone integrates with your
existing contact center solution, and the connected contact center program provides a
new level of validation from rigorous third-party testing to ensure seamless and reliable
integration. There are now 8 certified contact center solutions, including NICE
InContact, Genesys, and Five9, with an additional 12 in the process of certifying.
These are just a few examples of the innovation from this past year. As your communications
needs continue to evolve, we’ll be investing and expanding our capabilities to help you
modernize your organization.
Join a Teams meeting
• Explore how teams can be used to prepare for a meeting, run a meeting, and follow-up
on meeting objectives
• Join a meeting from a hyperlink, meeting chat, dial-in, calendar, or a channel
• Navigate the pre-meeting screen and selecting the right devices
• Explore main actions in a Teams meeting
• Share video, audio, and content
• Show and chat with participants and raise hand
• Explore meeting views
• Mobile capabilities
Calendar and meetings
• Overview of the relationship between Outlook and Teams calendar
• Book an online meeting
• Create in Teams or Outlook
• Difference between meeting and channel meeting
• Scheduling assistant
• Invite people outside the organization, including those who don’t have a Teams
license
• Change calendar view
• RSVP, chat with participants and join
• Meeting details
Remote meetings that are as effective as being in-person


Intro to Microsoft Teams Calling

Intro to Microsoft Teams Calling

Join this session to see:
· A demo of the cloud-based phone system that integrates into Microsoft Teams
· How simple it is to use, setup, and manage Microsoft 365 Business Voice
· How Voice brings together calling, meetings, and messaging for an all-in-one communication
solution


Best Microsoft Software & Tools for 2023

Microsoft’s Dynamics 365 CRM and ERP platform continues to evolve with new features and capabilities. In 2023, we can expect to see further integration with other Microsoft products such as Teams and Power Platform, as well as new capabilities such as AI and machine learning. This webinar will focus on software and tools that a typically Canadian Manufacturer or Distributor will require for 2023 and beyond.

Agenda

1. Security and Infrastructure

2. ChatGPT and Project Cortex

3. Sales, Marketing and Service

4. Accounting

5. Manufacturing and Distribution

6. Microsoft 365

7. Power Platform


Microsoft Teams Online Training Bootcamp

Embrace tools that support modern work and security for whatever happens next.

Join us for a unique experience designed to help organizations connect in a new way and thrive in the face of change. Microsoft expert Mike Fontaine will present this webinar and will be answering your questions.

Agenda: 

Introduction

  • Introduction to Teams as the central hub for teamwork in Microsoft 365 
  • How Teams impacts organizations 
  • Overview of chats, meetings, and calls 
  • Collaborate with integrated Microsoft 365 apps 
  • Customizing team workspace 
  • Stay connected across devices

Navigate Microsoft Teams 

  • Explore the Microsoft Teams interface 
  • Your digital identity within Teams 
  • Search in Teams 
  • Compose a new message 
  • Break down the apps within Teams

Using persistent Chat 

  • Create and participate in one-on-one, group, and meeting conversations 
  • Format messages 
  • Find messages by a person’s name or keyword 
  • Hide or mute chats to keep them out of the way 
  • Connect relevant information to chats 
  • Easily jump into an audio or video call

Collaborating in a team 

  • Overview of teams and channels 
  • Utilize posts to share ideas and communicate with the team 
  • Share and collaborate on files 
  • Customize and extend the Teams experience through connecting Microsoft and other apps 
  • Host an audio or video call within a Channel

Calendar and meetings

  • Overview of the relationship between Outlook and Teams calendar 
  • Book an online meeting 
      • Create in Teams or Outlook 
      • Difference between meeting and channel meeting 
      • Scheduling assistant 
      • Invite people outside the organization, including those who don’t have a Teams license 
  • Change calendar view 
  • RSVP, chat with participants and join 
  • Meeting details

Call capabilities in Teams 

  • Set speed dial and contact groups 
  • Launch an audio or video call from VoIP 
  • Exploring Phone System (if enabled)

See all your files 

  • Overview of files storage in Microsoft Teams 
  • See recent files, files from across teams, and downloads 
  • Access OneDrive
  • Connect to another cloud storage location (if requested)

Customize and extend 

  • Pin additional apps or unpin unused apps 
  • Preview to extending Teams experience (covered in advanced Teams courses)

Catching up with the Activity feed 

  • Getting to the summary of everything that’s happened in Teams 
  • Viewing notifications 
  • Filtering notifications and responding to posts

Create your first team 

  • Walkthrough of setting up a team and channels 
  • Explore different circumstances where a team could be made 
  • Building a successful first team 
  • Create a team from scratch that has a clear intention 
      • Build channels with clear description and uses 
      • Pin tabs to extend the experience 
      • Post etiquette and populating channels with rich content 
      • Review key features in teams 
  • Customizable demonstration based on workstreams and use cases

Join a Teams meeting

  • Explore how teams can be used to prepare for a meeting, run a meeting, and follow-up on meeting objectives 
  • Join a meeting from a hyperlink, meeting chat, dial-in, calendar, or a channel 
  • Navigate the pre-meeting screen and selecting the right devices 
  • Explore main actions in a Teams meeting
    • Share video, audio, and content 
    • Show and chat with participants and raise hand 
    • Explore meeting views 
  • Mobile capabilities

Next steps

Summary of topics covered 

Question and Answer Session

Note: Microsoft Teams delivers a rich, interactive experience that works best with the Teams app. We recommend downloading the app if you don’t have it, as not all browsers are supported. When you join this event, your name, email and/or phone number may be viewable by other session participants in the attendee list. By entering this event, you agree to this experience.


Microsoft Teams for Manufacturing

Microsoft has launched an app that lets manufacturing employees do more of their jobs in Teams. This is the company’s latest attempt to push its collaboration offering for assembly-line workers.

The Updates app allows companies to create forms in Teams for tasks like employee check-ins and maintenance requests. The app includes templates for common types of forms, though managers can also build them from scratch. Managers can choose whether certain items are optional or mandatory; if questions are multiple choice or open-ended; and if they require a worker to add a file, picture or video to complete the form.


Intro to Microsoft Teams Calling

Microsoft Teams phone allows people to make and receive calls to anyone, whether they’re using a landline, mobile phone or teams app. It can be connected to the public switched telephone network in your office or allow your staff to work remotely. The demand for unified communications as a service (UCaaS) solutions is higher than ever as small and medium-sized businesses (SMBs) transform to accommodate remote and hybrid work.

Join this session to see:

· A demo of the cloud-based phone system that integrates into Microsoft Teams

· How simple it is to use, setup, and manage Microsoft 365 Business Voice

· How Voice brings together calling, meetings, and messaging for an all-in-one communication solution


Microsoft Teams for Manufacturing

Microsoft Teams for Manufacturing

Microsoft has launched an app that lets manufacturing employees do more of their jobs in Teams. This is the company’s latest attempt to push its collaboration offering for assembly-line workers.

The Updates app allows companies to create forms in Teams for tasks like employee check-ins and maintenance requests. The app includes templates for common types of forms, though managers can also build them from scratch. Managers can choose whether certain items are optional or mandatory; if questions are multiple choice or open-ended; and if they require a worker to add a file, picture or video to complete the form.