With December’s launch of CRM 2016, Microsoft will increase prices for on-premises Microsoft Dynamics CRM Server and Device Client Access Licenses (CALs) 10%, and User CALs will increase 25%. The government and education segments will experience a 10% price increase across Server and Device/User CALs. Affected licenses are Microsoft Dynamics CRM 2016 Server, and Microsoft Dynamics CRM 2016 Essential, Basic and Professional CALs. Microsoft Dynamics CRM Online licenses are not affected by this price change.

We are making this change to better calibrate pricing with value. Following the device growth trends we are seeing, and the ways in which Microsoft is making users more productive on tablets and phones, the value of per user licensing is increasing for our on-premises customers. Today more than half of information workers use three or more devices for work. In response to this growing trend, Microsoft is investing heavily in multi-device, cross-platform sales and service scenarios that are tied to the on-premises servers licensed with user CALs. On August 1, Microsoft increased user CAL pricing by 13% for other products, including Windows Server, Exchange Server, SharePoint Server, and System Center Configuration Manager, among others. Dynamics CRM deferred this price increase to align with the Dynamics CRM 2016 release.