Blog post by Mike Fontaine – Microsoft Solutions Expert.
Pre-Covid my average week looked something like below:
![Microsoft Teams_1](https://voxism.com/wp-content/uploads/2020/11/Microsoft-Teams_1.png)
Post-Covid, we stopped all travel to customers and focused more on working remotely, collaborating and sharing screens using Microsoft Teams.
![Microsoft Teams_2](https://voxism.com/wp-content/uploads/2020/11/Microsoft-Teams_2.png)
As you can see in the above picture, my meetings went from 5 to 50, and the downtime in the car converted into value-added time, allowing me to do more within the week.
Yes, there still is a need to see people in person but remote support via Microsoft Teams facilitates:
- Better customer service (you are always available to pick up the phone)
- Converting Travel time to value add (selling, supporting, billing, etc.)
- More frequent collaboration/Staff meetings
At VOX ISM we did quarterly staff meetings. Since March, we moved to weekly staff meetings which have improved our operations, communication and strategic direction.
![Microsoft Teams](https://voxism.com/wp-content/uploads/2020/05/Microsoft-Teams.png)
So if you haven’t seen Microsoft Teams or know how to use it, please come and check out our free training on November 3.
![Microsoft Teams - The New Hub for Teamwork in Office 365 - November 3 - Webinar](https://voxism.com/wp-content/uploads/2020/09/2-2.png)