Blog post by Mike Fontaine – Microsoft Solutions Expert.
Pre-Covid my average week looked something like below:
Post-Covid, we stopped all travel to customers and focused more on working remotely, collaborating and sharing screens using Microsoft Teams.
As you can see in the above picture, my meetings went from 5 to 50, and the downtime in the car converted into value-added time, allowing me to do more within the week.
Yes, there still is a need to see people in person but remote support via Microsoft Teams facilitates:
- Better customer service (you are always available to pick up the phone)
- Converting Travel time to value add (selling, supporting, billing, etc.)
- More frequent collaboration/Staff meetings
At VOX ISM we did quarterly staff meetings. Since March, we moved to weekly staff meetings which have improved our operations, communication and strategic direction.
So if you haven’t seen Microsoft Teams or know how to use it, please come and check out our free training on November 3.
