What are Managed Services?

When I first heard of IT managed services I nodded my head and said ‘yah, that sounds great’ but I really didn’t understand the value.

I didn’t really get it until I thought of IT infrastructure like a car. You can buy or you can lease a car and if you buy you can pay as you go for maintenance.

IT managed services is like leasing your car from the dealership. They prescribe regular preventative maintenance and diagnostic services so that you don’t need to worry about the vehicle and you can plan out and budget monthly payments for predictable cash flow.

Managed services for IT infrastructure helps you eliminate unpredictable costs related to the management and maintenance of your technology.

  • Eliminate costly downtime – with IT support that keeps your business up and running
  • Capitalize on opportunities – as we assume your technology worries
  • Count on predictable costs – with an all-inclusive fixed monthly rate
  • Keep all you’ve worked for safe – with first rate protection for your network and data


VoxISM offers IT managed services like alerts, security, patch management, data backup and recovery for different client devices: desktops, notebooks, servers, storage systems, networks and applications. The bottom line is that you can spend time running your business and offload routine infrastructure management to an experienced professionals.

Why should you care?

In many small businesses, IT resources are scarce, and can be quickly overwhelmed with the day-to-day responsibilities of keeping the IT infrastructure that the business depends on up and running.

If you fall behind in keeping up with things such as backups, patches and security, the odds are that you’ll face an IT outage or another problem down the road that will negatively impact your business. For instance, if your e-mail server, customer relationship management system, financial application or network goes down unexpectedly, you face substantial productivity and revenue losses as a result.

We act as an extension of your IT department, taking care of routine IT infrastructure monitoring and management around the clock—freeing up your IT staff to focus on higher-value projects. By proactively monitoring and maintaining your systems. We can help you avoid many technology problems in the first place. Should an issue occur, you can call us we can troubleshoot and resolve it more efficiently.