The Top 9 Reasons to Choose Microsoft Dynamics CRM 2013:

The Top 9 Reasons to Choose Microsoft Dynamics CRM: 1. Affordability Not only can you get competitive pricing for both on-demand and on-premise deployments, but Microsoft provides several CRM Accelerators that are available to customers at no additional charge. 2. Great Fit Because Microsoft…


Top 5 Reasons to Update to NAV 2013

Top 5 Reasons to Upgrade to Microsoft Dynamics NAV 2013 This week at Microsoft WPC in Toronto Microsoft announced Microsoft Dynamics NAV 2013 should be available October 1 2013 and there are a lot of compelling reasons why you should upgrade. Here are the top 5 that I would recommend.…


Management Reporting vs BI

Examples of Management Reports that provide visibility of the business Overall Process to Run Company by the Numbers in 1 Month a step by step approach Process per report Send out SSRS Daily Reports (What has happened and what will happen) Deploy and provide training on the excel spreadsheet…


April 9th 2014 Microsoft Dynamics Presentation Invite

I’d like to personally invite you our upcoming “double-double” Dynamics presentation at the Microsoft Canada Office in Mississauga on the morning of Wednesday, April 9th. In our double-header event we will be demonstrating the best practices and latest software for both Dynamics CRM and NAV You…


Why you need a Data Warehouse

What is a Data Warehouse ? In computing, a data warehouse or enterprise data warehouse (DW, DWH, or EDW) is a database  used for reporting and data analysis. It is a central repository of data which is created by integrating data from one or more disparate sources. Data warehouses store current as…


Case Study – Trylon Business Intelligence

This is a good example of how business intelligence can really make a difference in the hands of the right people. Below is an inventory listing of what is currently on hand, the value, what is in demand and the average usage over the past 6 months.


CRM Best Practices

One of the simplistic things you can do to improve productivity using CRM is to leave a left voice mail template. On average salesmen will make about 50 phone calls a day. But you can double or triple your effectiveness of your calling by sending a ‘left voice mail’ email and having good…


What the heck is business intelligence?

Unless you’re a regular subscriber to CIO magazine, you probably haven’t even heard of business intelligence. Over this past weekend, I was out with some friends who I haven’t seen for a while and it came up in casual conversation. Even though these guys were executives in large Toronto companies,…