Join us in person, or live over the web, for the Microsoft Dynamics presentation and User Group Conference in Mississauga on March 4 from 1:30 to 4:00 PM EST where we will demonstrate how you can monitor your social media channels with Microsoft Dynamics CRM for business intelligence, brand reputation monitoring, customer feedback and analytics.
Customers now are 57 percent through the buying cycle before they even involve you. When the customer does reach out, businesses—now more than ever—must be there every step.
Microsoft Dynamics CRM enables your sales, service, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into Microsoft Dynamics CRM. Find social insights about your brand, products, and services to gain a true understanding.
WHEN: Wednesday, March 4th, 2015 | 1:30 – 4:00pm
WHERE: Microsoft Canada | 1950 Meadowvale Blvd, Mississauga
Agenda
Microsoft Dynamics CRM 2015 Top 5 Features
Presented by Nelson Lopes, National Partner Technology Strategist, Microsoft Canada
Microsoft Dynamics NAV 2015 Top 10 Features
Presented by Trevor Moore, National Technical Partner Strategist, Microsoft Canada
Best Practices for Microsoft Dynamics Social CRM
Presented by Jim Heaton, CEO, VOX ISM, Inc
This session is designed to provide a 60 minutes complimentary webinar overview of the key best social network practices using Microsoft Dynamics CRM. Social CRM is a tool to help organizations enter the social era, both internally and externally. With Social CRM you will learn to listen to what your customers say about your products, industry and market on their own terms. Empowering everyone in your organization to deliver incredible customer experiences using social networking.
Register for the In Person Seminar
Register for the Live Webinar
Or visit us www.voxism.com or call us at 905-840-7477