Artificial Intelligence (AI) differentiates Microsoft from their competitors. Microsoft Dynamics 365 has infused built-in AI. Microsoft released the new Artificial Intelligence and mixed reality applications to help every organization on the planet to achieve more by aiding the growth of business applications in 2018. Now you can integrate with Office 365 and reimagine business applications as modern, unified, intelligent and adaptable solutions. Microsoft is looking forward to releasing more innovative solutions in 2019 and give better intuitive insights with AI.

The new Dynamics 365 AI will deliver out-of-the-box insights for Sales, Customer Service and Market, which are easily extensible through the power of Microsoft Power BI, Azure and the Common Data Service. This will allow organizations to address complex scenarios specific to their business and allow them to make informed decisions.

Dynamics 365 AI for Sales:

• Based on advanced scoring models salesperson can find and prioritize leads and opportunities and, increase conversion and win rates.
• Focus on high priority customers based on relationship health and risks signalled by Dynamics 365, LinkedIn, and Office 365.
• It will act as a relationship assistant and will prompt with recommended talking points next steps to take with the customer.
• It prompts suggestions to create new records, such as contacts and activities, based on notes inputted by salesperson and will increase productivity

https://dynamics.microsoft.com/en-ca/ai/sales/

Dynamics 365 AI for Customer Service:

• Gives insights about KPI with prebuilt dashboards and helps to increase efficiency.
• It offers predictive insights that will discover issues before they become problematic for customers. Which in turns create satisfaction for both employees and customers.

https://dynamics.microsoft.com/en-ca/ai/customer-service/

Dynamics 365 AI for marketing:

• Connects with social media and influences, and gives marketing insights about customers and prospects
• Identifies market trends and help an organization to customize the business strategy
• With Sentiment and web search data, it will help you monitor Brand sentiment and enhance the reputation for your product and services

https://dynamics.microsoft.com/en-ca/ai/market-insights/

These are just a few of the ways we anticipate Dynamics365 AI will be helping clients grow their business with innovative solutions. It is predicted that

• By 2020, 30% of all companies will employ AI to augment at least one of their primary sales processes. – Gartner Predicts
• By 2020, insights-driven businesses will steal $1.2 trillion per annum from their less-informed peers. – Forrester Predictions: Artificial Intelligence will Drive the Insights Revolution

Microsoft overall aim is to help companies transform by bringing AI to every application, every business process and every employee. 

Interested to know more about Microsoft AI?

Join us for an exclusive webinar on January 16 to learn more about Vox ISM Industry Specific – Power BI and AI solution – MARS – Management Analytics Reporting Suite. Click here to register.

Please join us on November 13, 1:30 PM – 3:30 PM at our Customer Appreciation Seminar in Mississauga. Click here to RSVP.  We will be showing you the latest release of Microsoft Dynamics Business Central – NAV, Dynamics 365 – CRM, and Business Intelligence.  Join Vox ISM, our Dynamics 365 Experts, keynote speakers, and our special guests.  We will be discussing the following:  USMCA (formally called NAFTA); CAMM, ASCIP, Microsoft and Vox ISM’s APPS; Cyber Security; COJG (Government Funding); and how they can benefit manufacturing companies.

Living Arts Centre
Rogers Theatre
4141 Living Arts Dr,
Mississauga, ON L5B 4B8

In this blog, we will briefly outline the details for securing government funding for your Microsoft Dynamics implementation and training costs.  Join us at the Living Arts Centre on November 13 to learn more details on how easy it is to receive these government funds.

SECURING GOVERNMENT FUNDING FOR YOUR MICROSOFT DYNAMICS IMPLEMENTATION

Canada Ontario Job Grant – COJG overview

1 – COJG Funding for Training – Highlights

• 50% of third party training costs are funded for eligible companies with more than 99 employees
• 83% of third party training costs are funded for eligible companies with 100 employees or less
• Maximum funding per employee is $10,000
• New in 2017: employers with fewer than 50 employees can receive 100% funding for unemployed individuals that they will be hiring and training (maximum 15,000 in grants for each new hire)
• Training must be completed in 52 weeks or less

2 – Eligibility and the Application

• Since its inception, the COJG program has helped thousands of businesses access grant money to pay for third party training of their employees.
• Many of our customers have applied for and received this funding to improve the skills of their employees
• Call Vox ISM today to explore whether your business meets the COJG program eligibility requirements and to discuss the training programs that we offer.
• More information is available on line at: http://www.tcu.gov.on.ca/eng/eopg/cojg/

Eligible Expenses:

• Third party trainer fees;
• Trainee Travel Costs

Hope to see you and your team at the seminar. For questions and/or confirmation, reach out to linda@voxism.com, or call 905-840-7477.

Blog post by Linda Heaton – Marketing Specialist.